The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited March 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 919 — 42 CFR §483.90 — S/S: E
Nursing home report
HARBOR'S EDGE
NORFOLK, VA · Medicare-certified · 33 beds
In good standing
Non-profit
5 of 5 overall
Harbor's Edge in Norfolk has an overall 5-star rating, with 4 stars for health inspections and quality measures and 5 stars for staffing. Reported nurse staffing is 7.12 hours per resident per day, above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
7.1225 hrs/resident/day
Quality measures
Last inspection: March 14, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 7.1225.
Staffing detail
- Registered nurses
- 1.76
- Licensed practical nurses
- 1.32
- Nurse aides
- 4.05
- Weekend nursing
- 6.19
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 40%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
28.2%Steady
Residents with a fall causing major injury
10%Steady
Residents with pressure ulcers (bedsores)
10.8%Steady
Residents with a urinary tract infection
8.8%Steady
Residents who lost too much weight
12.5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
16.9%Steady
Short-stay residents newly given an antipsychotic
0.3%Improving
Residents with a long-term catheter
1.2%Steady
Residents with new or worsening incontinence
24.4%Steady
Residents with depressive symptoms
0%Steady
Long-stay residents given the pneumonia vaccine
91.7%Steady
Short-stay residents given the seasonal flu vaccine
89%Steady
Short-stay residents given the pneumonia vaccine
93.1%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited September 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2019 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited April 2018 — limited pattern, potential for harm.
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F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 29.3 residents on an average day (89% of 33 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 18 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.