The nursing home failed to ensure residents were free from significant medication errors. Cited December 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
HANOVER HILL HEALTH CARE CENTER
MANCHESTER, NH · Medicare-certified · 124 beds
Needs attention
For-profit
4 of 5 overall
Hanover Hill Health Care Center in Manchester, NH has a 4 out of 5 overall rating, with 5 out of 5 for quality measures and 3 out of 5 for both health inspections and staffing. It reports 4.23 nurse staffing hours per resident per day, slightly above the federal benchmark of 4.1, and has had $8,512 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.2272 hrs/resident/day
Quality measures
Last inspection: March 10, 2026Penalties, last 24 months: $8,512recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2272.
Staffing detail
- Registered nurses
- 0.52
- Licensed practical nurses
- 1.18
- Nurse aides
- 2.53
- Weekend nursing
- 3.73
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
22.1%23.1%Worsening
Residents with a fall causing major injury
1%2%Worsening
Residents with pressure ulcers (bedsores)
4.5%3.6%Improving
Residents with a urinary tract infection
4.1%0%Improving
Residents who lost too much weight
9.3%4.4%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.1%17.6%Worsening
Residents whose ability to walk got worse
13.5%13.1%No change
Long-stay residents on antianxiety or sleep medication
22.5%24.2%Worsening
Short-stay residents newly given an antipsychotic
1.8%1.7%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
28.4%18.4%Improving
Residents with depressive symptoms
6.1%1.1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99%—
Long-stay residents given the pneumonia vaccine
98%100%Improving
Short-stay residents given the seasonal flu vaccine
—94.9%—
Short-stay residents given the pneumonia vaccine
97.4%98.1%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited March 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited December 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $8,512 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,512 in total fines.
- $8,512
Federal fine
Dec 12, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 109.6 residents on an average day (88% of 124 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.