The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Nursing home report
Heartland Health Care Center-Hampton
Registered name: Hampton Nursing and Rehabilitation
Bay City, MI · Medicare-certified · 51 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Heartland Health Care Center-Hampton in Bay City, MI has a 3-star overall rating, with 3 stars for health inspections and staffing and 4 stars for quality measures. Reported nurse staffing is 3.00 hours per resident per day, below the 4.1 federal benchmark, there were no fines in the last 24 months, and recent inspection citations included staffing levels, safety/cleanliness, and accommodating resident needs.
Facility ratings
Health inspections
Staffing
2.9982 hrs/resident/day
Quality measures
Last inspection: June 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9982.
Staffing detail
- Registered nurses
- 1.05
- Licensed practical nurses
- 0.36
- Nurse aides
- 1.60
- Weekend nursing
- 2.66
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%0%No change
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
9.6%0%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.1%6.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.1%15.6%Improving
Residents whose ability to walk got worse
—12.9%—
Long-stay residents on antianxiety or sleep medication
28.1%21.2%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
21.3%8.8%Improving
Residents with depressive symptoms
7.1%6.2%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%97.1%Worsening
Short-stay residents given the seasonal flu vaccine
—94.9%—
Short-stay residents given the pneumonia vaccine
97.8%95.9%Worsening
What the inspectors found
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Recent ownership change · Mar 15, 2023
Now operated by Hampton Nursing and Rehab, previously Promedica Skilled Nursing and Rehabilitation (bay City).
- Ownership
- For profit - Corporation
- Chain
- Part of PREFERRED CARE · 13 homes · 3.6 stars avg
- Occupancy
- 45.9 residents on an average day (90% of 51 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 45 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.