GoodStanding

Nursing home report

Heritage Court

Registered name: HAMMOND HEALTH SERVICES

HAMMOND, WI · Medicare-certified · 50 beds

In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall

Heritage Court in Hammond, WI has an overall 5-star rating, with 5 stars for health inspections and 4 stars for staffing, but only 2 stars for quality measures. It reported 4.06 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had no fines in the last 24 months, and recent inspection citations included food safety, care planning, and feeding-tube care.

Facility ratings

Health inspections

Staffing

4.0614 hrs/resident/day

Quality measures

Last inspection: May 6, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0614.

Staffing detail

Registered nurses
1.21
Licensed practical nurses
0.45
Nurse aides
2.40
Weekend nursing
3.67

Hours per resident per day.

Total staff turnover: 24%
Registered nurse turnover: 30%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

16.7%

Residents with a fall causing major injury

7.7%0%Improving

Residents with pressure ulcers (bedsores)

3%2%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

13.6%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

21.3%

Residents whose ability to walk got worse

38.7%

Long-stay residents on antianxiety or sleep medication

9.1%

Short-stay residents newly given an antipsychotic

8.7%

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

10.9%28.8%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

96.9%

Short-stay residents given the pneumonia vaccine

96.6%100%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to provide care by qualified staff as directed in each resident’s care plan. Cited February 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 659 — 42 CFR §483.21 — S/S: D

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited January 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Recent ownership change · Oct 1, 2017

Now operated by Hammond Health Services, previously American Heritage.

Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
32.1 residents on an average day (64% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 33 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.