The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
HAMILTON ARMS CENTER
LANCASTER, PA · Medicare-certified · 94 beds
Needs attention
Abuse citationFor-profit
Data as of September 1, 2026
2 of 5 overall
Hamilton Arms Center in Lancaster has a 2 out of 5 overall rating, with 2-star health inspections and 3-star staffing and quality scores. Reported nurse staffing is 3.33 hours per resident per day, below the federal benchmark of 4.1, and the facility has had $27,445 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.3305 hrs/resident/day
Quality measures
Last inspection: July 20, 2026Penalties, last 24 months: $27,445recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3305.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 1.00
- Nurse aides
- 1.84
- Weekend nursing
- 3.06
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 31%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
19.2%16.7%Improving
Residents with a fall causing major injury
1.4%2.7%Worsening
Residents with pressure ulcers (bedsores)
4.5%4.6%No change
Residents with a urinary tract infection
1.4%0%Improving
Residents who lost too much weight
14.3%6.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.2%23.2%Worsening
Residents whose ability to walk got worse
6.6%38%Worsening
Long-stay residents on antianxiety or sleep medication
12.7%22.6%Worsening
Short-stay residents newly given an antipsychotic
2.9%1.1%Improving
Residents with a long-term catheter
0%0.9%Worsening
Residents with new or worsening incontinence
29.9%30.5%Worsening
Residents with depressive symptoms
0%1.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—94.7%—
Long-stay residents given the pneumonia vaccine
87%93.2%Improving
Short-stay residents given the seasonal flu vaccine
—66.3%—
Short-stay residents given the pneumonia vaccine
72.7%63.1%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2024 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited October 2023 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited February 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $14,380 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $13,065 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 5 fines · $36,454 in total fines.
- $14,380
Federal fine
Jul 20, 2026
- $13,065
Federal fine
Sep 26, 2025
- $2,659
Federal fine
Jan 8, 2024
- $2,117
Federal fine
Jan 2, 2024
- $4,233
Federal fine
Dec 11, 2023
Operator & ownership
Recent ownership change · May 1, 2021
Now operated by Hamilton Arms Center Opco LLC, previously 336 South West End Avenue Operations LLC.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 90.4 residents on an average day (96% of 94 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 58 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.