The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
HALLMARK MANOR
FEDERAL WAY, WA · Medicare-certified · 147 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Hallmark Manor in Federal Way, WA has a 2-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. Reported nurse staffing is 3.61 hours per resident per day versus the 4.1-hour federal benchmark, and there were no fines in the last 24 months; recent inspection concerns included treatment and care orders, pressure ulcer care, and nutrition staffing.
Facility ratings
Health inspections
Staffing
3.6082 hrs/resident/day
Quality measures
Last inspection: May 28, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6082.
Staffing detail
- Registered nurses
- 0.76
- Licensed practical nurses
- 0.69
- Nurse aides
- 2.15
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 29%
Registered nurse turnover: 38%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10.1%8.5%Improving
Residents with a fall causing major injury
2.3%2.2%No change
Residents with pressure ulcers (bedsores)
4.8%6%Worsening
Residents with a urinary tract infection
1.2%2.2%Worsening
Residents who lost too much weight
3.8%4.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.8%4.2%Improving
Residents whose ability to walk got worse
3.5%2.9%Improving
Long-stay residents on antianxiety or sleep medication
9.5%6.1%Improving
Short-stay residents newly given an antipsychotic
4.9%2.4%Improving
Residents with a long-term catheter
0%0.9%Worsening
Residents with new or worsening incontinence
22.8%23.5%Worsening
Residents with depressive symptoms
2.5%4.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—90.3%—
Long-stay residents given the pneumonia vaccine
89.5%97.8%Improving
Short-stay residents given the seasonal flu vaccine
—66.2%—
Short-stay residents given the pneumonia vaccine
59.3%77.6%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited November 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 19 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $32,175 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $32,175 in total fines.
- $32,175
Federal fine
Jun 12, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of LIFE CARE CENTERS OF AMERICA · 194 homes · 3.4 stars avg
- Occupancy
- 108.1 residents on an average day (74% of 147 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.