The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
HALLMARK MANOR
FEDERAL WAY, WA · Medicare-certified · 147 beds
Needs attention
For-profitChain member
3 of 5 overall
Hallmark Manor in Federal Way has a 3-star overall rating, with 3-star health inspection and staffing ratings and a 4-star quality measure rating. Its reported nurse staffing is below the federal benchmark (3.77 vs 4.1 hours per resident per day), and it had $32,175 in fines in the last 24 months with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.7682 hrs/resident/day
Quality measures
Last inspection: May 13, 2025Penalties, last 24 months: $32,175recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7682.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 0.74
- Nurse aides
- 2.29
- Weekend nursing
- 3.30
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 50%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.5%Improving
Residents with a fall causing major injury
2.3%Worsening
Residents with pressure ulcers (bedsores)
4.1%Worsening
Residents with a urinary tract infection
1.2%Steady
Residents who lost too much weight
6.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
10.2%Worsening
Residents whose ability to walk got worse
4.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
10.1%Improving
Short-stay residents newly given an antipsychotic
4.4%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
18.3%Worsening
Residents with depressive symptoms
6.5%Worsening
Long-stay residents given the seasonal flu vaccine
90.3%Steady
Long-stay residents given the pneumonia vaccine
90%Improving
Short-stay residents given the seasonal flu vaccine
66.2%Steady
Short-stay residents given the pneumonia vaccine
58.3%Improving
What the inspectors found
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited November 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 19 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $32,175 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $32,175 in total fines.
- $32,175
Federal fine
Jun 12, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of LIFE CARE CENTERS OF AMERICA · 194 homes · 3.5 stars avg
- Occupancy
- 99 residents on an average day (67% of 147 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.