The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Elaine Center at Hadley
Registered name: Hadley Pointe Nursing Rehab & Care
HADLEY, MA · Medicare-certified · 154 beds
Needs attention
New ownership (past 12 mo)For-profit
Data as of September 1, 2026
1 of 5 overall
Elaine Center at Hadley has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings and 2 stars for quality measures. It reports nurse staffing of 3.12 hours per resident per day versus the 4.1 federal benchmark, and it has had $129,738 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.125 hrs/resident/day
Quality measures
Last inspection: April 22, 2026Penalties, last 24 months: $129,738recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.125.
Staffing detail
- Registered nurses
- 0.36
- Licensed practical nurses
- 0.78
- Nurse aides
- 1.98
- Weekend nursing
- 2.68
Hours per resident per day.
Total staff turnover: 70%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.4%35.5%Worsening
Residents with a fall causing major injury
3.6%5.2%Worsening
Residents with pressure ulcers (bedsores)
2.3%4.8%Worsening
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
6.8%5.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
47.2%13.2%Improving
Residents whose ability to walk got worse
29.9%8.6%Improving
Long-stay residents on antianxiety or sleep medication
12%15.3%Worsening
Short-stay residents newly given an antipsychotic
0%2.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
33.7%15.4%Improving
Residents with depressive symptoms
1.4%11.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.2%—
Long-stay residents given the pneumonia vaccine
91.7%75.3%Worsening
Short-stay residents given the seasonal flu vaccine
—39.4%—
Short-stay residents given the pneumonia vaccine
32.3%43.2%Improving
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Recent history
- OWNERSHIP
The facility reported a change in ownership in the past 12 months.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $53,460 was recorded.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- OWNERSHIP
The facility reported a change in ownership in the past 12 months.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $76,278 was recorded.
- PENALTY
A federal fine of $9,318 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $139,056 in total fines.
- $53,460
Federal fine
Apr 22, 2026
- $76,278
Federal fine
Jan 17, 2025
- $9,318
Federal fine
Aug 22, 2024
Operator & ownership
Recent ownership change · Sep 29, 2025
Now operated by Hadley Center for Nursing Rehab and Care, previously Elaine Center at Hadley.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 89.2 residents on an average day (58% of 154 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.