The nursing home failed to protect residents from abuse and neglect by others. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Hadley Pointe Nursing Rehab & Care
HADLEY, MA · Medicare-certified · 154 beds
Needs attention
Special Focus candidateFor-profit
1 of 5 overall
Hadley Pointe Nursing Rehab & Care in Hadley, MA has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It is a Special Focus Facility candidate/attention flag with $85,596 in fines over the last 24 months, and reported nurse staffing is 2.89 hours per resident day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
2.8852 hrs/resident/day
Quality measures
Last inspection: January 20, 2026Penalties, last 24 months: $85,596special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.8852.
Staffing detail
- Registered nurses
- 0.35
- Licensed practical nurses
- 0.78
- Nurse aides
- 1.76
- Weekend nursing
- 2.63
Hours per resident per day.
Total staff turnover: 72%
Registered nurse turnover: 85%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.4%26.7%No change
Residents with a fall causing major injury
3.6%3.7%No change
Residents with pressure ulcers (bedsores)
5.7%1.1%Improving
Residents with a urinary tract infection
2.4%0%Improving
Residents who lost too much weight
6.7%8.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7.1%16.7%Worsening
Residents whose ability to walk got worse
7.8%26%Worsening
Long-stay residents on antianxiety or sleep medication
6.7%16%Worsening
Short-stay residents newly given an antipsychotic
0%6.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
36.3%35.1%Improving
Residents with depressive symptoms
1.3%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.2%—
Long-stay residents given the pneumonia vaccine
95.2%84.1%Worsening
Short-stay residents given the seasonal flu vaccine
—39.4%—
Short-stay residents given the pneumonia vaccine
31.4%37.3%Improving
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to have a hospital transfer agreement to ensure residents could be moved quickly to a hospital when they needed medical care. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 843 — 42 CFR §483.70(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $76,278 was recorded.
- PENALTY
A federal fine of $9,318 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $85,596 in total fines.
- $76,278
Federal fine
Jan 17, 2025
- $9,318
Federal fine
Aug 22, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 87.4 residents on an average day (57% of 154 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.