The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
Heritage Square Health Care Center
Registered name: Greendale Park Nursing and Rehab
Greendale, WI · Medicare-certified · 105 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Heritage Square Health Care Center in Greendale, WI has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and a 2-star quality rating. Reported nurse staffing is 4.14 hours per resident per day, just above the federal benchmark of 4.1, and the facility has had $184,477 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.1404 hrs/resident/day
Quality measures
Last inspection: January 27, 2026Penalties, last 24 months: $184,477recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1404.
Staffing detail
- Registered nurses
- 0.58
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.35
- Weekend nursing
- 3.76
Hours per resident per day.
Total staff turnover: 78%
Registered nurse turnover: 87%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.5%15.4%Worsening
Residents with a fall causing major injury
0%3.9%Worsening
Residents with pressure ulcers (bedsores)
6.1%9.1%Worsening
Residents with a urinary tract infection
2.5%4%Worsening
Residents who lost too much weight
0%13.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
21.9%5.3%Improving
Residents whose ability to walk got worse
—29.7%—
Long-stay residents on antianxiety or sleep medication
15.4%23.9%Worsening
Short-stay residents newly given an antipsychotic
1.4%2%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
46.5%24.2%Improving
Residents with depressive symptoms
24.2%13%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—77.8%—
Long-stay residents given the pneumonia vaccine
83.7%88.2%Improving
Short-stay residents given the seasonal flu vaccine
—64.5%—
Short-stay residents given the pneumonia vaccine
77.3%92.9%Improving
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide needed social services to help each resident reach the best possible quality of life. Cited June 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 745 — 42 CFR §483.40 — S/S: G
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $14,950 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $169,527 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $184,477 in total fines · 1 payment denial.
- $14,950
Federal fine
Mar 19, 2025
- 13 days
Medicare/Medicaid payment denial
Jul 18, 2024
- $169,527
Federal fine
Jul 18, 2024
Operator & ownership
Recent ownership change · Oct 1, 2019
Now operated by Heritage Square Health Care Center, previously Dycora Transitional Health - Greendale.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of BEDROCK HEALTHCARE · 9 homes · 1.4 stars avg
- Occupancy
- 73.7 residents on an average day (70% of 105 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.