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Nursing home report

Benedictine Living Community of New London

Registered name: Glenoaks Senior Living Campus

NEW LONDON, MN · Medicare-certified · 52 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall

Benedictine Living Community of New London has a 1 out of 5 overall rating, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 3 stars, but reported nurse staffing is 3.23 hours per resident per day, below the 4.1 federal benchmark; there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2291 hrs/resident/day

Quality measures

Last inspection: September 12, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2291.

Staffing detail

Registered nurses
0.71
Licensed practical nurses
0.24
Nurse aides
2.28
Weekend nursing
2.87

Hours per resident per day.

Total staff turnover: 81%
Registered nurse turnover: 71%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

27.3%24%Improving

Residents with a fall causing major injury

10.3%5.9%Improving

Residents with pressure ulcers (bedsores)

11%3.5%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

4.5%10.3%Worsening

Residents who were physically restrained

0%2.9%Worsening

Residents needing more help with daily activities

23.8%24%No change

Residents whose ability to walk got worse

17.8%

Long-stay residents on antianxiety or sleep medication

13%6.9%Improving

Short-stay residents newly given an antipsychotic

4.8%

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

29.4%16%Improving

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

96.7%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

57.1%

Short-stay residents given the pneumonia vaccine

75%95.3%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 865 — 42 CFR §483.75 — S/S: F

The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 867 — 42 CFR §483.75 — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal payment denial was recorded.

  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 2 fines · $29,822 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Sep 12, 2025

    38 days
  • Federal fine

    Aug 23, 2023

    $14,911

Operator & ownership

Recent ownership change · Dec 1, 2019

Now operated by Glenoaks Senior Living Campus, previously Grace Living Community of Glenoaks.

Ownership
For profit - Corporation
Chain
Part of CAMPBELL STREET SERVICES · 20 homes · 2.2 stars avg
Occupancy
40 residents on an average day (77% of 52 beds)
Resident voice
Resident council
Medicare history
Certified for 39 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.