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Nursing home report

Glenoaks Senior Living Campus

NEW LONDON, MN · Medicare-certified · 52 beds

Needs attention
For-profitChain member
1 of 5 overall

1-star overall. Glenoaks Senior Living Campus has the lowest overall rating and a 1-star health inspection rating, with 4-star staffing and 3-star quality measures; reported nurse staffing is 3.94 hours per resident per day, slightly below the 4.1 federal benchmark, and there were $0 in fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.9377 hrs/resident/day

Quality measures

Last inspection: September 12, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9377.

Staffing detail

Registered nurses
0.79
Licensed practical nurses
0.32
Nurse aides
2.83
Weekend nursing
3.50

Hours per resident per day.

Total staff turnover: 60%
Registered nurse turnover: 57%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

26.9%Steady

Residents with a fall causing major injury

10.5%Improving

Residents with pressure ulcers (bedsores)

5.1%Improving

Residents with a urinary tract infection

0.9%Worsening

Residents who lost too much weight

7.6%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

26.5%Improving

Residents whose ability to walk got worse

18.3%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

12.8%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

0.5%Improving

Residents with new or worsening incontinence

29.2%Worsening

Residents with depressive symptoms

2.2%Improving

Long-stay residents given the seasonal flu vaccine

96.7%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

57.1%Steady

Short-stay residents given the pneumonia vaccine

86%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited September 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J

The nursing home failed to protect residents from abuse and neglect by others. Cited May 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The home failed to have a plan for how it would carry out quality improvement and oversight activities. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 865 — 42 CFR §483.75 — S/S: F

The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 867 — 42 CFR §483.75 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal payment denial was recorded.

  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $43,219 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Sep 12, 2025

    38 days
  • Federal fine

    Aug 23, 2023

    $14,911
  • Federal fine

    May 24, 2023

    $13,397

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CAMPBELL STREET SERVICES · 20 homes · 2.1 stars avg
Occupancy
37.9 residents on an average day (73% of 52 beds)
Resident voice
Resident council
Medicare history
Certified for 39 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.