Glenflora in Lumberton, NC has a 4-star overall rating, with strong quality measures (5 stars) but middling health inspection and staffing ratings (3 stars each). It reported 4.61 nurse hours per resident per day, above the federal benchmark of 4.1, and had no fines in the last 24 months.
Last inspection: May 28, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.605.
Staffing detail
Registered nurses
0.40
Licensed practical nurses
1.15
Nurse aides
3.06
Weekend nursing
3.95
Hours per resident per day.
Total staff turnover: 54%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
0%15.6%Worsening
Residents with a fall causing major injury
5%4.9%No change
Residents with pressure ulcers (bedsores)
2.1%4.2%Worsening
Residents with a urinary tract infection
5%4.9%No change
Residents who lost too much weight
6.5%12.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19.2%26.7%Worsening
Residents whose ability to walk got worse
—27.8%—
Long-stay residents on antianxiety or sleep medication
16.1%12.1%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%5.7%Worsening
Residents with new or worsening incontinence
18.8%33.3%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.6%—
Long-stay residents given the pneumonia vaccine
100%97.6%Worsening
Short-stay residents given the seasonal flu vaccine
—59.6%—
Short-stay residents given the pneumonia vaccine
94.3%96.1%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited August 2023 — widespread issue, minimal harm.
View the original federal record
F-Tag 732 — 42 CFR §483.35(i) — S/S: C
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,689 in total fines.
Federal fine
Dec 4, 2023
$14,689
Operator & ownership
Ownership
Non profit - Corporation
Chain
Part of LUTHERAN SERVICES CAROLINAS · 9 homes · 4.2 stars avg
Occupancy
47.3 residents on an average day (91% of 52 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.