The nursing home failed to protect residents from abuse and neglect by others. Cited November 2021 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Ghent Health and Rehabilitation
NORFOLK, VA · Medicare-certified · 222 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
Ghent Health and Rehabilitation in Norfolk, VA has a 1-star overall rating, with a 1-star health inspection rating and 3-star staffing and quality ratings. Reported nurse staffing is 2.89 hours per resident per day, below the 4.1-hour federal benchmark, and the facility has a recent abuse citation; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.8934 hrs/resident/day
Quality measures
Last inspection: February 26, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.8934.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 0.83
- Nurse aides
- 1.78
- Weekend nursing
- 2.56
Hours per resident per day.
Total staff turnover: 54%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.4%31.1%Worsening
Residents with a fall causing major injury
0.6%2.6%Worsening
Residents with pressure ulcers (bedsores)
6%9.5%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
13%6.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.5%21.3%Worsening
Residents whose ability to walk got worse
16.1%11.2%Improving
Long-stay residents on antianxiety or sleep medication
11.6%16.9%Worsening
Short-stay residents newly given an antipsychotic
0%8%Worsening
Residents with a long-term catheter
0%1.6%Worsening
Residents with new or worsening incontinence
19.1%23.9%Worsening
Residents with depressive symptoms
1.2%3.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—86.4%—
Long-stay residents given the pneumonia vaccine
72.9%89.5%Improving
Short-stay residents given the seasonal flu vaccine
—26.8%—
Short-stay residents given the pneumonia vaccine
31.2%45%Improving
What the inspectors found
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited February 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited November 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited November 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
The home failed to respect the resident’s dignity and personal belongings. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 557 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AVARDIS HEALTH · 38 homes · 2 stars avg
- Occupancy
- 158.1 residents on an average day (71% of 222 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.