The nursing home failed to protect residents from abuse and neglect by others. Cited November 2021 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Ghent Health and Rehabilitation
NORFOLK, VA · Medicare-certified · 222 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
Ghent Health and Rehabilitation in Norfolk, VA has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and 2-star staffing rating; reported nurse staffing is 2.79 hours per resident per day versus the 4.1-hour federal benchmark. It has a recent abuse citation, but no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.7893 hrs/resident/day
Quality measures
Last inspection: February 26, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.7893.
Staffing detail
- Registered nurses
- 0.26
- Licensed practical nurses
- 0.89
- Nurse aides
- 1.64
- Weekend nursing
- 2.34
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.8%30.5%Worsening
Residents with a fall causing major injury
1.1%4.6%Worsening
Residents with pressure ulcers (bedsores)
5.1%6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
12.7%9.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.5%17.5%No change
Residents whose ability to walk got worse
11.5%14.5%Worsening
Long-stay residents on antianxiety or sleep medication
12.6%15.6%Worsening
Short-stay residents newly given an antipsychotic
4.3%11.1%Worsening
Residents with a long-term catheter
0.5%1.1%Worsening
Residents with new or worsening incontinence
24.4%34.7%Worsening
Residents with depressive symptoms
3.4%1.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—86.4%—
Long-stay residents given the pneumonia vaccine
73.2%85.5%Improving
Short-stay residents given the seasonal flu vaccine
—26.8%—
Short-stay residents given the pneumonia vaccine
19.3%44.3%Improving
What the inspectors found
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited February 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: F
The home failed to educate residents and staff about COVID-19 vaccination, offer the vaccine to eligible people, and properly record vaccination status. Cited February 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 887 — 42 CFR §483.80 — S/S: F
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited November 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jun 1, 2025
Now operated by Ghent Health and Rehabilitation, previously Consulate Health Care of Norfolk.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of AVARDIS HEALTH · 38 homes · 2 stars avg
- Occupancy
- 160.9 residents on an average day (72% of 222 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.