GoodStanding

Nursing home report

Friendship Village

Kalamazoo, MI · Medicare-certified · 57 beds

In good standing
Non-profitChain member
5 of 5 overall

5 out of 5 stars overall. Friendship Village (Kalamazoo, MI) also has a 5-star staffing rating, 5-star quality rating, 4-star health inspection rating, reported nurse staffing above the federal benchmark (5.09 vs. 4.1 hours per resident per day), and no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

5.0891 hrs/resident/day

Quality measures

Last inspection: January 23, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.0891.

Staffing detail

Registered nurses
1.47
Licensed practical nurses
0.49
Nurse aides
3.13
Weekend nursing
4.53

Hours per resident per day.

Total staff turnover: 23%
Registered nurse turnover: 14%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

25.7%

Residents with a fall causing major injury

0%0%No change

Residents with pressure ulcers (bedsores)

4.3%1.7%Improving

Residents with a urinary tract infection

3.8%0%Improving

Residents who lost too much weight

4.5%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

7.3%

Long-stay residents on antianxiety or sleep medication

8.9%

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

44.6%22.1%Improving

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%96.2%Worsening

Short-stay residents given the seasonal flu vaccine

92.6%

Short-stay residents given the pneumonia vaccine

100%98.7%Worsening

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to submit complete and accurate staffing information based on verifiable records. Cited February 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 851 — 42 CFR §483.70 — S/S: F

The nursing home failed to provide services that met professional standards of quality. Cited February 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The nursing home failed to encode each resident’s assessment data and send it to the state on time. Cited March 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 640 — 42 CFR §483.20 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of LIFE CARE SERVICES · 45 homes · 4.1 stars avg
Occupancy
50.4 residents on an average day (88% of 57 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.