GoodStanding

Nursing home report

FRIENDSHIP HEALTH AND REHAB CENTER

ROANOKE, VA · Medicare-certified · 253 beds

In good standing
Non-profit
4 of 5 overall

Friendship Health and Rehab Center in Roanoke has a 4 out of 5 star overall rating, with 4-star health inspections and quality measures and a 3-star staffing rating. Reported nurse staffing is 3.74 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.7364 hrs/resident/day

Quality measures

Last inspection: October 29, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7364.

Staffing detail

Registered nurses
0.46
Licensed practical nurses
1.19
Nurse aides
2.09
Weekend nursing
3.06

Hours per resident per day.

Total staff turnover: 48%
Registered nurse turnover: 42%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

20.4%Improving

Residents with a fall causing major injury

4.8%Worsening

Residents with pressure ulcers (bedsores)

5.2%Improving

Residents with a urinary tract infection

0.9%Steady

Residents who lost too much weight

6.5%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

20.4%Worsening

Residents whose ability to walk got worse

19.5%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

12.5%Worsening

Short-stay residents newly given an antipsychotic

0.9%Steady

Residents with a long-term catheter

0.4%Improving

Residents with new or worsening incontinence

23.7%Improving

Residents with depressive symptoms

3.6%Worsening

Long-stay residents given the seasonal flu vaccine

93%Steady

Long-stay residents given the pneumonia vaccine

90.9%Improving

Short-stay residents given the seasonal flu vaccine

86.2%Steady

Short-stay residents given the pneumonia vaccine

92.3%Improving

What the inspectors found

The home failed to provide activities that met all residents’ needs. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 679 — 42 CFR §483.24 — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: D

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: D

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: D

The home failed to arrange hospice services or help the resident transfer to a place that would provide hospice care. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 849 — 42 CFR §483.70 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
230.7 residents on an average day (91% of 253 beds)
Resident voice
Resident council
Medicare history
Certified for 51 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.