The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited February 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: K
Nursing home report
Franklin Heights Nursing & Rehabilitation
El Paso, TX · Medicare-certified · 132 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Franklin Heights Nursing & Rehabilitation in El Paso has a 1-star overall rating, with 1-star health inspection and staffing ratings and a 3-star quality measures rating. It also has the lowest overall rating attention flag, reported nurse staffing of 3.07 hours per resident per day below the 4.1 federal benchmark, and $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.0653 hrs/resident/day
Quality measures
Last inspection: March 27, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0653.
Staffing detail
- Registered nurses
- 0.24
- Licensed practical nurses
- 0.98
- Nurse aides
- 1.85
- Weekend nursing
- 2.63
Hours per resident per day.
Total staff turnover: 96%
Registered nurse turnover: 83%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.3%12.3%Worsening
Residents with a fall causing major injury
6%3.3%Improving
Residents with pressure ulcers (bedsores)
1.3%7.8%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.7%3.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.2%6.2%Worsening
Residents whose ability to walk got worse
1.7%9%Worsening
Long-stay residents on antianxiety or sleep medication
6.4%10.5%Worsening
Short-stay residents newly given an antipsychotic
1.9%9.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
13.1%12.7%No change
Residents with depressive symptoms
0%1.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited February 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: K
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited February 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $191,503 in total fines · 1 payment denial.
- 33 days
Medicare/Medicaid payment denial
Jan 22, 2024
- $167,062
Federal fine
Jan 22, 2024
- $24,441
Federal fine
Jan 22, 2024
Operator & ownership
Recent ownership change · Aug 31, 2022
Now operated by West Wharton County Hospital District, previously El Paso I Enterprises, LLC.
- Ownership
- For profit - Partnership
- Chain
- Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.2 stars avg
- Occupancy
- 99.1 residents on an average day (75% of 132 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.