The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Florence Health Services
Florence, WI · Medicare-certified · 73 beds
Needs attention
For-profitChain member
1 of 5 overall
Florence Health Services has an overall rating of 1 out of 5 stars, with low quality measures (1 star) and health inspection (2 stars), while staffing is 3 stars. It reports 3.45 nurse hours per resident per day, below the federal benchmark of 4.1, with no fines in the last 24 months and an attention flag for the lowest overall rating.
Facility ratings
Health inspections
Staffing
3.4539 hrs/resident/day
Quality measures
Last inspection: March 8, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4539.
Staffing detail
- Registered nurses
- 0.83
- Licensed practical nurses
- 0.43
- Nurse aides
- 2.19
- Weekend nursing
- 3.21
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 22%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
31%Worsening
Residents with a fall causing major injury
5.6%Steady
Residents with pressure ulcers (bedsores)
10.6%Improving
Residents with a urinary tract infection
2.9%Improving
Residents who lost too much weight
10.2%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21.5%Worsening
Residents whose ability to walk got worse
18.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
13.4%Worsening
Short-stay residents newly given an antipsychotic
6.6%Improving
Residents with a long-term catheter
0.6%Improving
Residents with new or worsening incontinence
27.8%Improving
Residents with depressive symptoms
12.7%Improving
Long-stay residents given the seasonal flu vaccine
97.9%Steady
Long-stay residents given the pneumonia vaccine
98.9%Steady
Short-stay residents given the seasonal flu vaccine
86.9%Steady
Short-stay residents given the pneumonia vaccine
89.7%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to monitor antibiotic use properly. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
The home failed to educate residents and staff about COVID-19 vaccination, offer the vaccine to eligible people, and properly record vaccination status. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 887 — 42 CFR §483.80 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 26 days
Medicare/Medicaid payment denial
Oct 27, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
- Occupancy
- 50.6 residents on an average day (69% of 73 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.