The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Florence Health Services
Florence, WI · Medicare-certified · 73 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Florence Health Services in Florence, WI has an overall rating of 1 out of 5 stars, with a 1-star health inspection rating and the lowest overall rating flag. Staffing is rated 3 stars, reported nurse staffing is 3.65 hours per resident per day versus the 4.1 federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6452 hrs/resident/day
Quality measures
Last inspection: April 8, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6452.
Staffing detail
- Registered nurses
- 0.90
- Licensed practical nurses
- 0.46
- Nurse aides
- 2.29
- Weekend nursing
- 3.43
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 30%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%17.6%Improving
Residents with a fall causing major injury
6.4%2.7%Improving
Residents with pressure ulcers (bedsores)
13%12.8%No change
Residents with a urinary tract infection
2.3%5.4%Worsening
Residents who lost too much weight
9.1%11.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.9%20.6%No change
Residents whose ability to walk got worse
8.8%29%Worsening
Long-stay residents on antianxiety or sleep medication
8.5%13.9%Worsening
Short-stay residents newly given an antipsychotic
7.7%2.4%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
12.2%27.2%Worsening
Residents with depressive symptoms
14%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.9%—
Long-stay residents given the pneumonia vaccine
95.7%100%Improving
Short-stay residents given the seasonal flu vaccine
—86.9%—
Short-stay residents given the pneumonia vaccine
80%100%Improving
What the inspectors found
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to monitor antibiotic use properly. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 26 days
Medicare/Medicaid payment denial
Oct 27, 2023
Operator & ownership
Recent ownership change · Apr 4, 2017
Now operated by Florence Health Services, previously Golden Livingcenter - Florence.
- Ownership
- For profit - Corporation
- Chain
- Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
- Occupancy
- 47.8 residents on an average day (65% of 73 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.