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Nursing home report

Five Points at Lake Highlands Nursing and Rehab

Dallas, TX · Medicare-certified · 280 beds

Needs attention
For-profitChain member
1 of 5 overall

Five Points at Lake Highlands Nursing and Rehab has a 1-star overall rating, with 1-star health inspection and staffing scores but 4 stars for quality measures. It reports staffing below the federal benchmark (3.39 vs 4.1 hours per resident per day), $64,913 in fines in the last 24 months, and a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.3857 hrs/resident/day

Quality measures

Last inspection: December 11, 2025Penalties, last 24 months: $64,913recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3857.

Staffing detail

Registered nurses
0.38
Licensed practical nurses
0.88
Nurse aides
2.13
Weekend nursing
2.80

Hours per resident per day.

Total staff turnover: 58%
Registered nurse turnover: 69%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

5.5%8.3%Worsening

Residents with a fall causing major injury

1.3%2.4%Worsening

Residents with pressure ulcers (bedsores)

5.5%6.6%Worsening

Residents with a urinary tract infection

0%0.6%Worsening

Residents who lost too much weight

3.5%2.6%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

4%16.4%Worsening

Residents whose ability to walk got worse

13.7%14.5%Worsening

Long-stay residents on antianxiety or sleep medication

8.4%8.4%No change

Short-stay residents newly given an antipsychotic

0%3.7%Worsening

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

5.6%9.2%Worsening

Residents with depressive symptoms

3.5%4.2%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

100%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited September 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 627 — 42 CFR §483.15(c) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited May 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 921 — 42 CFR §483.90 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $24,845 was recorded.

  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $15,940 was recorded.

  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  7. PENALTY

    A federal fine of $15,143 was recorded.

  8. PENALTY

    A federal fine of $8,985 was recorded.

Penalties & enforcement

On record with Medicare: 5 fines · $72,424 in total fines.

  • Federal fine

    Dec 11, 2025

    $24,845
  • Federal fine

    Sep 19, 2025

    $15,940
  • Federal fine

    Jul 8, 2025

    $15,143
  • Federal fine

    May 18, 2024

    $8,985
  • Federal fine

    Oct 11, 2023

    $7,511

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.3 stars avg
Occupancy
173.4 residents on an average day (62% of 280 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.