Five Points at Lake Highlands Nursing and Rehab has a 1-star overall rating, with 1-star health inspection and staffing scores but 4 stars for quality measures. It reports staffing below the federal benchmark (3.39 vs 4.1 hours per resident per day), $64,913 in fines in the last 24 months, and a recent federal penalty.
Last inspection: December 11, 2025Penalties, last 24 months: $64,913recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3857.
Staffing detail
Registered nurses
0.38
Licensed practical nurses
0.88
Nurse aides
2.13
Weekend nursing
2.80
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 69%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
5.5%8.3%Worsening
Residents with a fall causing major injury
1.3%2.4%Worsening
Residents with pressure ulcers (bedsores)
5.5%6.6%Worsening
Residents with a urinary tract infection
0%0.6%Worsening
Residents who lost too much weight
3.5%2.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4%16.4%Worsening
Residents whose ability to walk got worse
13.7%14.5%Worsening
Long-stay residents on antianxiety or sleep medication
8.4%8.4%No change
Short-stay residents newly given an antipsychotic
0%3.7%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
5.6%9.2%Worsening
Residents with depressive symptoms
3.5%4.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited September 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited October 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
PENALTY
A federal fine of $24,845 was recorded.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $15,940 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
PENALTY
A federal fine of $15,143 was recorded.
PENALTY
A federal fine of $8,985 was recorded.
Penalties & enforcement
On record with Medicare: 5 fines · $72,424 in total fines.
Federal fine
Dec 11, 2025
$24,845
Federal fine
Sep 19, 2025
$15,940
Federal fine
Jul 8, 2025
$15,143
Federal fine
May 18, 2024
$8,985
Federal fine
Oct 11, 2023
$7,511
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.3 stars avg
Occupancy
173.4 residents on an average day (62% of 280 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.