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Nursing home report

Five Oaks Rehabilitation and Care Center

Concord, NC · Medicare-certified · 160 beds

Needs attention
For-profitChain member
2 of 5 overall

Five Oaks Rehabilitation and Care Center has a 2-star overall rating, with 2-star health inspection and staffing scores and a 3-star quality rating. Reported nurse staffing is below the federal benchmark (3.80 vs. 4.1 hours per resident per day), and the facility had $17,345 in fines in the last 24 months plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.7963 hrs/resident/day

Quality measures

Last inspection: March 16, 2026Penalties, last 24 months: $17,345recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7963.

Staffing detail

Registered nurses
0.35
Licensed practical nurses
1.15
Nurse aides
2.30
Weekend nursing
3.41

Hours per resident per day.

Total staff turnover: 57%
Registered nurse turnover: 46%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

8.9%Improving

Residents with a fall causing major injury

3.9%Improving

Residents with pressure ulcers (bedsores)

7%Improving

Residents with a urinary tract infection

1.2%Improving

Residents who lost too much weight

7.8%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

18.2%Improving

Residents whose ability to walk got worse

24.2%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

25.8%Worsening

Short-stay residents newly given an antipsychotic

1.3%Improving

Residents with a long-term catheter

1.5%Improving

Residents with new or worsening incontinence

20.9%Improving

Residents with depressive symptoms

1.4%Improving

Long-stay residents given the seasonal flu vaccine

97.8%Steady

Long-stay residents given the pneumonia vaccine

96.5%Improving

Short-stay residents given the seasonal flu vaccine

44.3%Steady

Short-stay residents given the pneumonia vaccine

67.3%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: G

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $17,345 was recorded.

  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $17,345 in total fines.

  • Federal fine

    Mar 5, 2025

    $17,345

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of VENZA CARE MANAGEMENT · 22 homes · 2.5 stars avg
Occupancy
151.5 residents on an average day (95% of 160 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 47 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.