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Nursing home report

Five Oaks Rehab

Registered name: Five Oaks Rehabilitation and Care Center

Concord, NC · Medicare-certified · 160 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall

2 out of 5 stars overall. Five Oaks Rehab in Concord, NC has 2-star health inspection and staffing ratings, 3-star quality measures, reported nurse staffing below the federal benchmark (3.71 vs 4.1 hours per resident per day), $17,345 in fines over the last 24 months, and a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.7092 hrs/resident/day

Quality measures

Last inspection: March 16, 2026Penalties, last 24 months: $17,345recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7092.

Staffing detail

Registered nurses
0.29
Licensed practical nurses
1.12
Nurse aides
2.30
Weekend nursing
3.48

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 25%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

8.6%6.1%Improving

Residents with a fall causing major injury

4.9%2.8%Improving

Residents with pressure ulcers (bedsores)

8.5%4.1%Improving

Residents with a urinary tract infection

0%2.2%Worsening

Residents who lost too much weight

7.6%7%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

27.3%7.1%Improving

Residents whose ability to walk got worse

12.8%3.4%Improving

Long-stay residents on antianxiety or sleep medication

23.7%26.3%Worsening

Short-stay residents newly given an antipsychotic

1.1%1.6%Worsening

Residents with a long-term catheter

2.3%0%Improving

Residents with new or worsening incontinence

32%15%Improving

Residents with depressive symptoms

1.7%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

97.8%

Long-stay residents given the pneumonia vaccine

96.7%97.2%No change

Short-stay residents given the seasonal flu vaccine

44.3%

Short-stay residents given the pneumonia vaccine

63.8%87.6%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: G

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $17,345 was recorded.

  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $17,345 in total fines.

  • Federal fine

    Mar 5, 2025

    $17,345

Operator & ownership

Recent ownership change · Dec 31, 2021

Now operated by Five Oaks Snf Operations LLC, previously Five Oaks Manor LLC.

Ownership
For profit - Limited Liability company
Chain
Part of VENZA CARE MANAGEMENT · 22 homes · 2.4 stars avg
Occupancy
153.9 residents on an average day (96% of 160 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 47 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.