The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited July 2023 — widespread issue, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: L
Nursing home report
Ferncrest Manor Living Center
New Orleans, LA · Medicare-certified · 200 beds
Needs attention
For-profit
1 of 5 overall
Ferncrest Manor Living Center in New Orleans has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings and 2 stars for quality measures. It reports 2.38 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, $50,948 in fines over the last 24 months, and a recent federal penalty; recent inspection citations included abuse, neglect, and theft prevention and resident protection issues.
Facility ratings
Health inspections
Staffing
2.3822 hrs/resident/day
Quality measures
Last inspection: June 24, 2025Penalties, last 24 months: $50,948recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.3822.
Staffing detail
- Registered nurses
- 0.18
- Licensed practical nurses
- 0.63
- Nurse aides
- 1.58
- Weekend nursing
- 2.10
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 11%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
26.6%20.6%Improving
Residents with a fall causing major injury
0.9%0.9%No change
Residents with pressure ulcers (bedsores)
12.3%10.4%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.9%3.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.5%16.5%Worsening
Residents whose ability to walk got worse
12.8%15.4%Worsening
Long-stay residents on antianxiety or sleep medication
15.9%10.3%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.8%2.9%Worsening
Residents with new or worsening incontinence
3%2.8%No change
Residents with depressive symptoms
3.3%1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—87.3%—
Long-stay residents given the pneumonia vaccine
98.2%100%Improving
Short-stay residents given the seasonal flu vaccine
—16.7%—
Short-stay residents given the pneumonia vaccine
98.1%88.8%Worsening
What the inspectors found
The home failed to run its operations effectively and efficiently using its available resources. Cited July 2023 — widespread issue, immediate jeopardy to residents.
View the original federal record
F-Tag 835 — 42 CFR §483.70 — S/S: L
The nursing home failed to protect residents from abuse and neglect by others. Cited July 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2023 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $50,948 was recorded.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $402,870 in total fines · 1 payment denial.
- $50,948
Federal fine
Nov 26, 2024
- 60 days
Medicare/Medicaid payment denial
Jan 12, 2024
- $231,465
Federal fine
Jan 12, 2024
- $120,457
Federal fine
Jul 25, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 128.7 residents on an average day (64% of 200 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.