The nursing home failed to protect residents from abuse and neglect by others. Cited February 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: H
Nursing home report
Highlander Rehabilitation & Nursing Center
Registered name: FALL RIVER HEALTHCARE
FALL RIVER, MA · Medicare-certified · 176 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
Highlander Rehabilitation & Nursing Center in Fall River, MA has an overall 1-star rating, with 1-star health inspections and 2-star staffing and quality scores. Reported nurse staffing is 3.42 hours per resident per day, below the 4.1-hour federal benchmark, and the facility has had $212,810 in fines in the last 24 months plus a recent federal penalty, with recent citations related to abuse and neglect protections.
Facility ratings
Health inspections
Staffing
3.4187 hrs/resident/day
Quality measures
Last inspection: February 9, 2026Penalties, last 24 months: $212,810recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4187.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 0.82
- Nurse aides
- 2.08
- Weekend nursing
- 3.11
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
23.6%27.6%Worsening
Residents with a fall causing major injury
6%2%Improving
Residents with pressure ulcers (bedsores)
4.1%4.7%Worsening
Residents with a urinary tract infection
2.3%2.1%No change
Residents who lost too much weight
6.1%6.1%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.4%10.4%Improving
Residents whose ability to walk got worse
12.2%6.4%Improving
Long-stay residents on antianxiety or sleep medication
22%24.6%Worsening
Short-stay residents newly given an antipsychotic
0%2.4%Worsening
Residents with a long-term catheter
1.3%0.5%Improving
Residents with new or worsening incontinence
18.1%16.8%Improving
Residents with depressive symptoms
2.9%24.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.5%—
Long-stay residents given the pneumonia vaccine
95.5%98%Improving
Short-stay residents given the seasonal flu vaccine
—72.4%—
Short-stay residents given the pneumonia vaccine
84.3%85.9%Improving
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited February 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: H
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited February 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: H
The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited February 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 740 — 42 CFR §483.40 — S/S: H
The home failed to provide needed social services to help each resident reach the best possible quality of life. Cited February 2025 — limited pattern, actual harm.
View the original federal record
F-Tag 745 — 42 CFR §483.40 — S/S: H
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $14,905 was recorded.
- PENALTY
A federal fine of $197,905 was recorded.
- PENALTY
A federal fine of $157,160 was recorded.
Penalties & enforcement
On record with Medicare: 4 fines · $385,062 in total fines.
- $14,905
Federal fine
Mar 31, 2025
- $197,905
Federal fine
Feb 5, 2025
- $157,160
Federal fine
May 14, 2024
- $15,092
Federal fine
Feb 27, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NEXT STEP HEALTHCARE · 14 homes · 1.8 stars avg
- Occupancy
- 157.3 residents on an average day (89% of 176 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.