The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
EVERGREEN CROSSING AND THE LOFTS
INDIANAPOLIS, IN · Medicare-certified · 109 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Evergreen Crossing and the Lofts in Indianapolis has an overall 2 out of 5 stars, with a 1-star health inspection rating and 2-star staffing rating, though quality measures are 5 stars. Reported nurse staffing is 3.55 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5454 hrs/resident/day
Quality measures
Last inspection: April 17, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5454.
Staffing detail
- Registered nurses
- 0.41
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.19
- Weekend nursing
- 3.16
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6%11.7%Worsening
Residents with a fall causing major injury
0%2.5%Worsening
Residents with pressure ulcers (bedsores)
3.3%4.5%Worsening
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
14.6%11.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.1%4.1%Improving
Residents whose ability to walk got worse
3.9%8%Worsening
Long-stay residents on antianxiety or sleep medication
13.4%20%Worsening
Short-stay residents newly given an antipsychotic
1.3%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
25.9%32.2%Worsening
Residents with depressive symptoms
41.3%16.9%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91%—
Long-stay residents given the pneumonia vaccine
81.9%81.5%No change
Short-stay residents given the seasonal flu vaccine
—42.1%—
Short-stay residents given the pneumonia vaccine
34.2%44.8%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Nov 15, 2018
Now operated by Hancock Regional Hospital, previously Evergreen Place Indianapolis LLC.
- Ownership
- For profit - Corporation
- Chain
- Part of COMMUNICARE HEALTH · 120 homes · 3.1 stars avg
- Occupancy
- 93.5 residents on an average day (86% of 109 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 11 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.