The home failed to plan the resident’s discharge to meet the resident’s goals and needs. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 660 — 42 CFR §483.21 — S/S: J
Nursing home report
Shipley Living
Registered name: ENCORE AT WILMINGTON
WILMINGTON, DE · Medicare-certified · 82 beds
Needs attention
For-profit
Data as of July 1, 2026
4 of 5 overall
Shipley Living in Wilmington, DE has an overall rating of 4 out of 5 stars, with a 3-star health inspection rating, 4-star staffing, and 5-star quality measures. It reports 3.95 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and it had $16,801 in fines in the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.9539 hrs/resident/day
Quality measures
Last inspection: June 6, 2025Penalties, last 24 months: $16,801recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9539.
Staffing detail
- Registered nurses
- 1.14
- Licensed practical nurses
- 0.80
- Nurse aides
- 2.01
- Weekend nursing
- 3.45
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 53%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%9.8%Worsening
Residents with a fall causing major injury
0%4.3%Worsening
Residents with pressure ulcers (bedsores)
4.8%4.4%No change
Residents with a urinary tract infection
2%0%Improving
Residents who lost too much weight
11.4%13.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
10.5%0%Improving
Residents whose ability to walk got worse
—5.6%—
Long-stay residents on antianxiety or sleep medication
11.9%14.3%Worsening
Short-stay residents newly given an antipsychotic
0%1.2%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
18.8%4.8%Improving
Residents with depressive symptoms
0%4.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.9%—
Long-stay residents given the pneumonia vaccine
96%100%Improving
Short-stay residents given the seasonal flu vaccine
—89.2%—
Short-stay residents given the pneumonia vaccine
94.4%95.1%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to monitor antibiotic use properly. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $16,801 was recorded.
- INSPECTION
Health inspection found 24 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $32,394 in total fines.
- $16,801
Federal fine
Jul 2, 2024
- $15,593
Federal fine
Jan 8, 2024
Operator & ownership
Recent ownership change · Jan 1, 2020
Now operated by Shipley Living, previously Shipley Manor.
- Ownership
- For profit - Corporation
- Occupancy
- 65.4 residents on an average day (80% of 82 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.