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Nursing home report

Millcroft Living

Registered name: ENCORE AT PARKSIDE

NEWARK, DE · Medicare-certified · 110 beds

Needs attention
Special Focus candidateNew ownership (past 12 mo)For-profit
Data as of July 1, 2026
2 of 5 overall

Millcroft Living in Newark, DE has an overall 2-star rating, with a 1-star health inspection rating and a Special Focus Facility candidate flag. Staffing is 3.51 hours per resident per day, below the 4.1 federal benchmark, and it had $48,483 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

3.5105 hrs/resident/day

Quality measures

Last inspection: January 12, 2026Penalties, last 24 months: $48,483special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5105.

Staffing detail

Registered nurses
0.67
Licensed practical nurses
0.89
Nurse aides
1.95
Weekend nursing
3.03

Hours per resident per day.

Total staff turnover: 39%
Registered nurse turnover: 29%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.8%4.9%Improving

Residents with a fall causing major injury

1.6%0%Improving

Residents with pressure ulcers (bedsores)

5.8%3.9%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

3.8%2.4%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

14.9%7.7%Improving

Residents whose ability to walk got worse

11.5%

Long-stay residents on antianxiety or sleep medication

14.8%11.1%Improving

Short-stay residents newly given an antipsychotic

0.6%0%Improving

Residents with a long-term catheter

3.7%0%Improving

Residents with new or worsening incontinence

20.7%18.1%Improving

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

99.1%

Short-stay residents given the pneumonia vaccine

97.4%97%No change

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to ensure residents were free from significant medication errors. Cited October 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G

The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited January 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 838 — 42 CFR §483.70 — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. OWNERSHIP

    The facility reported a change in ownership in the past 12 months.

  2. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  3. INSPECTION

    Health inspection found 24 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $22,925 was recorded.

  5. PENALTY

    A federal fine of $9,110 was recorded.

  6. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  7. PENALTY

    A federal fine of $14,015 was recorded.

  8. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  9. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found
  10. PENALTY

    A federal fine of $16,448 was recorded.

  11. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $48,483 in total fines.

  • Federal fine

    Jan 12, 2026

    $22,925
  • Federal fine

    Oct 29, 2025

    $9,110
  • Federal fine

    Aug 28, 2024

    $16,448

Operator & ownership

Recent ownership change · Jan 1, 2020

Now operated by Millcroft Living, previously Millcroft Retirement Community.

Ownership
For profit - Limited Liability company
Occupancy
91.9 residents on an average day (84% of 110 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 44 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.