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Nursing home report

ELEVATE CARE NORTHBROOK

NORTHBROOK, IL · Medicare-certified · 298 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
3 of 5 overall

ELEVATE CARE NORTHBROOK has a 3-star overall rating, with 3 stars for health inspections and staffing and 4 stars for quality measures. It has recent federal penalties and $131,121 in fines in the last 24 months, and reported nurse staffing is 2.63 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

2.6337 hrs/resident/day

Quality measures

Last inspection: October 27, 2025Penalties, last 24 months: $131,121recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6337.

Staffing detail

Registered nurses
0.89
Licensed practical nurses
0.26
Nurse aides
1.49
Weekend nursing
2.25

Hours per resident per day.

Total staff turnover: 18%
Registered nurse turnover: 15%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

29.3%29.1%No change

Residents with a fall causing major injury

2.1%1.5%Improving

Residents with pressure ulcers (bedsores)

5.1%7.2%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

8.8%5.2%Improving

Residents who were physically restrained

0.5%0%Improving

Residents needing more help with daily activities

3.1%4.1%Worsening

Residents whose ability to walk got worse

1.1%0%Improving

Long-stay residents on antianxiety or sleep medication

21.1%19.4%Improving

Short-stay residents newly given an antipsychotic

0%2.6%Worsening

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

6%6.5%No change

Residents with depressive symptoms

62.7%83.3%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98%

Long-stay residents given the pneumonia vaccine

100%92.9%Worsening

Short-stay residents given the seasonal flu vaccine

59.4%

Short-stay residents given the pneumonia vaccine

69.3%56.5%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited September 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide services that met professional standards of quality. Cited September 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: G

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited October 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $131,121 was recorded.

  6. PENALTY

    A federal payment denial was recorded.

  7. PENALTY

    A federal fine of $201,725 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $131,121 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Aug 1, 2025

    12 days
  • Federal fine

    Aug 1, 2025

    $131,121

Operator & ownership

Recent ownership change · Dec 1, 2019

Now operated by Elevate Care Northbrook, previously Glen Oaks Nursing & Rehabilitation Centre.

Ownership
For profit - Limited Liability company
Chain
Part of ELEVATE CARE · 14 homes · 2.3 stars avg
Occupancy
205 residents on an average day (69% of 298 beds)
Resident voice
Resident council
Medicare history
Certified for 58 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.