EDENBROOK ROCHESTER WEST has a 2-star overall rating, with a 1-star health inspection score and a 5-star staffing score. It reports 4.19 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and recent inspection issues involved treatment/care orders, medication errors, and ostomy care.
Last inspection: November 20, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.192.
Staffing detail
Registered nurses
1.74
Licensed practical nurses
0.29
Nurse aides
2.17
Weekend nursing
3.94
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.2%Steady
Residents with a fall causing major injury
3.7%Steady
Residents with pressure ulcers (bedsores)
3.5%Worsening
Residents with a urinary tract infection
3.7%Improving
Residents who lost too much weight
1.4%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9.5%Steady
Residents whose ability to walk got worse
16.9%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
1.3%Worsening
Short-stay residents newly given an antipsychotic
4.2%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
26.7%Steady
Residents with depressive symptoms
4.5%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
60.5%Steady
Short-stay residents given the pneumonia vaccine
77.2%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to ensure residents were free from significant medication errors. Cited October 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The home failed to provide appropriate care and services for a resident who needed ostomy care. Cited November 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 691 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to submit complete and accurate staffing information based on verifiable records. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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Penalties & enforcement
On record with Medicare: 1 fine · $14,518 in total fines.
Federal fine
Oct 24, 2023
$14,518
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of EDEN SENIOR CARE · 19 homes · 2.7 stars avg
Occupancy
28.2 residents on an average day (59% of 48 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.