The nursing home failed to protect residents from abuse and neglect by others. Cited November 2025 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Eddy Heritage House Nursing and Rehabilitation Center
Registered name: EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR
TROY, NY · Medicare-certified · 120 beds
Needs attention
Abuse citationNon-profitChain member
Data as of July 1, 2026
1 of 5 overall
1 of 5 stars overall. Health inspections are also 1 star, staffing is 4 stars, and quality measures are 2 stars; reported nurse staffing is 3.90 hours per resident per day, slightly below the 4.1-hour federal benchmark, and there were no fines in the last 24 months. The facility has a recent abuse citation, with recent inspection issues involving abuse prevention, medication errors, and following treatment and care orders.
Facility ratings
Health inspections
Staffing
3.8982 hrs/resident/day
Quality measures
Last inspection: November 26, 2025Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8982.
Staffing detail
- Registered nurses
- 0.70
- Licensed practical nurses
- 1.12
- Nurse aides
- 2.08
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 52%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
14.5%15.2%Worsening
Residents with a fall causing major injury
0%3.5%Worsening
Residents with pressure ulcers (bedsores)
5.3%5.6%No change
Residents with a urinary tract infection
0%3.5%Worsening
Residents who lost too much weight
7.5%4.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.7%16.2%Worsening
Residents whose ability to walk got worse
12%9.2%Improving
Long-stay residents on antianxiety or sleep medication
22.7%19.5%Improving
Short-stay residents newly given an antipsychotic
1%2.1%Worsening
Residents with a long-term catheter
3.6%1.8%Improving
Residents with new or worsening incontinence
19.1%19.9%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—94.2%—
Short-stay residents given the pneumonia vaccine
95.7%97.2%Improving
What the inspectors found
The nursing home failed to ensure residents were free from significant medication errors. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited February 2024 — limited pattern, potential for harm.
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F-Tag 585 — 42 CFR §483.10 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $134,775 was recorded.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of TRINITY HEALTH · 19 homes · 3.3 stars avg
- Occupancy
- 108.5 residents on an average day (90% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.