The nursing home failed to protect residents from abuse and neglect by others. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
EDDY HERITAGE HOUSE NURSING AND REHABILITATION CTR
TROY, NY · Medicare-certified · 120 beds
Needs attention
Abuse citationNon-profitChain member
1 of 5 overall
1 out of 5 stars overall. This facility has a 1-star health inspection rating, a recent abuse citation, and $134,775 in fines over the last 24 months; staffing is rated 4 stars, but reported nurse staffing is 3.78 hours per resident per day, below the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.7846 hrs/resident/day
Quality measures
Last inspection: November 26, 2025Penalties, last 24 months: $134,775recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7846.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 1.08
- Nurse aides
- 1.97
- Weekend nursing
- 3.24
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 56%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
14%11.3%Improving
Residents with a fall causing major injury
1.3%5.3%Worsening
Residents with pressure ulcers (bedsores)
8.1%7.3%Improving
Residents with a urinary tract infection
4%2.2%Improving
Residents who lost too much weight
6.5%2.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
29.4%10.6%Improving
Residents whose ability to walk got worse
28.9%13.3%Improving
Long-stay residents on antianxiety or sleep medication
15.3%20.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
2.8%3.3%No change
Residents with new or worsening incontinence
24.3%21.6%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
96.2%97.9%Improving
Short-stay residents given the seasonal flu vaccine
—94.2%—
Short-stay residents given the pneumonia vaccine
95.3%94.3%Worsening
What the inspectors found
The nursing home failed to ensure residents were free from significant medication errors. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $134,775 was recorded.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $134,775 in total fines.
- $134,775
Federal fine
Nov 26, 2025
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of TRINITY HEALTH · 19 homes · 3.3 stars avg
- Occupancy
- 110.5 residents on an average day (92% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.