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Nursing home report

DOVE HEALTHCARE - ST CROIX FALLS

ST CROIX FALLS, WI · Medicare-certified · 50 beds

Needs attention
For-profitChain member
2 of 5 overall

DOVE HEALTHCARE - ST CROIX FALLS has an overall 2-star rating, with 2 stars for both health inspections and staffing and 3 stars for quality measures. It has reported nurse staffing below the federal benchmark (3.92 vs. 4.1 hours per resident per day), $61,830 in fines in the last 24 months, and a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.9224 hrs/resident/day

Quality measures

Last inspection: September 18, 2025Penalties, last 24 months: $61,830recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9224.

Staffing detail

Registered nurses
0.76
Licensed practical nurses
0.57
Nurse aides
2.59
Weekend nursing
3.63

Hours per resident per day.

Total staff turnover: 71%
Registered nurse turnover: 50%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13.2%

Residents with a fall causing major injury

2.8%2.4%No change

Residents with pressure ulcers (bedsores)

4.1%2.9%Improving

Residents with a urinary tract infection

5.6%2.4%Improving

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

7.4%0%Improving

Residents whose ability to walk got worse

5.5%

Long-stay residents on antianxiety or sleep medication

10.7%9.7%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

15.1%21.2%Worsening

Residents with depressive symptoms

71.9%20%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

78%

Long-stay residents given the pneumonia vaccine

97.2%88.1%Worsening

Short-stay residents given the seasonal flu vaccine

82.9%

Short-stay residents given the pneumonia vaccine

80.5%83.3%Improving

What the inspectors found

The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited January 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to ensure residents received food prepared in a form that met their individual needs. Cited June 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 805 — 42 CFR §483.60 — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $44,485 was recorded.

  7. PENALTY

    A federal fine of $17,345 was recorded.

Penalties & enforcement

On record with Medicare: 3 fines · $119,784 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Jan 22, 2025

    7 days
  • Federal fine

    Jan 22, 2025

    $44,485
  • Federal fine

    Jan 2, 2025

    $17,345
  • Federal fine

    Jun 5, 2023

    $57,954

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of DOVE HEALTHCARE · 11 homes · 3.5 stars avg
Occupancy
46.7 residents on an average day (93% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 32 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.