The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
DOUGLAS MANOR
WINDHAM, CT · Medicare-certified · 90 beds
Needs attention
For-profitChain member
1 of 5 overall
Douglas Manor in Windham, CT has a 1-out-of-5 overall rating, with a 1-star health inspection rating and 2-star quality measures, though staffing is rated 4 stars. It reported 3.59 nursing hours per resident per day versus the 4.1 federal benchmark, had $12,735 in fines in the last 24 months, and carries a recent federal penalty flag.
Facility ratings
Health inspections
Staffing
3.5895 hrs/resident/day
Quality measures
Last inspection: October 15, 2025Penalties, last 24 months: $12,735recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5895.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 1.01
- Nurse aides
- 1.98
- Weekend nursing
- 3.13
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 0%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
24.1%25%Worsening
Residents with a fall causing major injury
6.7%2.6%Improving
Residents with pressure ulcers (bedsores)
5.9%5.5%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3%4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.7%31.3%Worsening
Residents whose ability to walk got worse
8.5%22.1%Worsening
Long-stay residents on antianxiety or sleep medication
13%31.6%Worsening
Short-stay residents newly given an antipsychotic
0%2.4%Worsening
Residents with a long-term catheter
1.3%3.2%Worsening
Residents with new or worsening incontinence
22.4%14.4%Improving
Residents with depressive symptoms
4.8%1.5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.2%—
Long-stay residents given the pneumonia vaccine
85.3%76.6%Worsening
Short-stay residents given the seasonal flu vaccine
—54.1%—
Short-stay residents given the pneumonia vaccine
54.2%40.3%Worsening
What the inspectors found
The home failed to let the resident help develop and carry out their own care plan. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The nursing home failed to honor a resident’s right to manage their own money and financial affairs. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 567 — 42 CFR §483.10 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $12,735 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 18 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,735 in total fines.
- $12,735
Federal fine
Oct 15, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of RYDERS HEALTH MANAGEMENT · 8 homes · 1.6 stars avg
- Occupancy
- 84.9 residents on an average day (94% of 90 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.