The nursing home failed to keep essential equipment working safely. Cited September 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
Nursing home report
DEXTER HOUSE HEALTHCARE
MALDEN, MA · Medicare-certified · 130 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
DEXTER HOUSE HEALTHCARE in Malden, MA has an overall rating of 3 out of 5 stars, with 3-star health inspections, 4-star staffing, and 4-star quality measures. It reports 3.37 nurse hours per resident per day versus the 4.1 federal benchmark, has had $0 in fines in the last 24 months, and recent inspection issues included equipment safety, dialysis care, and medication error rates.
Facility ratings
Health inspections
Staffing
3.3734 hrs/resident/day
Quality measures
Last inspection: September 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3734.
Staffing detail
- Registered nurses
- 0.98
- Licensed practical nurses
- 0.52
- Nurse aides
- 1.88
- Weekend nursing
- 3.05
Hours per resident per day.
Total staff turnover: 21%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.4%22%Worsening
Residents with a fall causing major injury
1.2%6.2%Worsening
Residents with pressure ulcers (bedsores)
5.7%5.6%No change
Residents with a urinary tract infection
1.2%1.2%No change
Residents who lost too much weight
1.3%1.3%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.9%4.3%Improving
Residents whose ability to walk got worse
5.3%0%Improving
Long-stay residents on antianxiety or sleep medication
19%17.1%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.9%0%Improving
Residents with new or worsening incontinence
27.7%32.6%Worsening
Residents with depressive symptoms
9.3%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
84.5%97.5%Improving
Short-stay residents given the seasonal flu vaccine
—79%—
Short-stay residents given the pneumonia vaccine
57.5%78.9%Improving
What the inspectors found
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Sep 1, 2017
Now operated by Dexter House Healthcare, previously Golden Livingcenter-dexter House.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NEXT STEP HEALTHCARE · 14 homes · 1.8 stars avg
- Occupancy
- 94.9 residents on an average day (73% of 130 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.