The nursing home failed to keep essential equipment working safely. Cited September 2023 — widespread issue, potential for harm.
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F-Tag 908 — 42 CFR §483.90 — S/S: F
Nursing home report
DEXTER HOUSE HEALTHCARE
MALDEN, MA · Medicare-certified · 130 beds
In good standing
For-profitChain member
4 of 5 overall
Dexter House Healthcare in Malden, MA has an overall rating of 4 out of 5 stars, with strong quality measures (5 stars) but middling health inspection and staffing ratings (3 stars each). Reported nurse staffing is 3.26 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2573 hrs/resident/day
Quality measures
Last inspection: September 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2573.
Staffing detail
- Registered nurses
- 0.95
- Licensed practical nurses
- 0.48
- Nurse aides
- 1.83
- Weekend nursing
- 2.95
Hours per resident per day.
Total staff turnover: 22%
Registered nurse turnover: 42%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.4%18%Worsening
Residents with a fall causing major injury
1.3%3.4%Worsening
Residents with pressure ulcers (bedsores)
9.3%7.4%Improving
Residents with a urinary tract infection
0%1.2%Worsening
Residents who lost too much weight
2.8%3.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.4%6.8%Worsening
Residents whose ability to walk got worse
6.9%6.5%No change
Long-stay residents on antianxiety or sleep medication
9.9%17.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%1.6%Worsening
Residents with new or worsening incontinence
26.5%26.6%No change
Residents with depressive symptoms
18.4%3.3%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
78.9%98.9%Improving
Short-stay residents given the seasonal flu vaccine
—79%—
Short-stay residents given the pneumonia vaccine
56.2%67.6%Improving
What the inspectors found
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 698 — 42 CFR §483.25(l) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
- Occupancy
- 98.3 residents on an average day (76% of 130 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 58 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.