The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited March 2026 — widespread issue, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: L
Nursing home report
Department of State Hospitals - Metropolitan LA
Registered name: DEPT OF STATE HOSPITALS - METROPOLITAN SNF
NORWALK, CA · Medicare-certified · 102 beds
Needs attention
Special Focus candidateAbuse citationGovernment-run
Data as of July 1, 2026
2 of 5 overall
2-star facility overall. It has a 1-star health inspection rating, is a Special Focus Facility candidate with an attention flag, has $83,093 in fines in the last 24 months, and staffing is 5 stars with 9.80 nurse hours per resident day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
9.7968 hrs/resident/day
Quality measures
Last inspection: May 6, 2026Penalties, last 24 months: $83,093special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 9.7968.
Staffing detail
- Registered nurses
- 3.96
- Licensed practical nurses
- 4.95
- Nurse aides
- 0.89
- Weekend nursing
- 9.04
Hours per resident per day.
Total staff turnover: 23%
Registered nurse turnover: 24%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—70%—
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
8.8%15.8%Worsening
Residents with a urinary tract infection
3.8%5%Worsening
Residents who lost too much weight
5.7%13.6%Worsening
Residents who were physically restrained
18.9%25%Worsening
Residents needing more help with daily activities
13.5%7.1%Improving
Residents whose ability to walk got worse
—14.3%—
Long-stay residents on antianxiety or sleep medication
13.2%22%Worsening
Residents with a long-term catheter
3.7%2.8%Improving
Residents with new or worsening incontinence
4.2%3.6%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
86.8%88.3%Improving
Short-stay residents given the pneumonia vaccine
—35.6%—
What the inspectors found
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited December 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 698 — 42 CFR §483.25(l) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited December 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to properly train staff about dementia care and how to recognize and report abuse, neglect, and exploitation. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 943 — 42 CFR §483.95 — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $65,521 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $100,800 was recorded.
- INSPECTION
Health inspection found 15 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $17,572 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $83,093 in total fines · 1 payment denial.
- 34 days
Medicare/Medicaid payment denial
Dec 8, 2025
- $65,521
Federal fine
Dec 8, 2025
- $17,572
Federal fine
Jul 2, 2024
Operator & ownership
- Ownership
- Government - State
- Occupancy
- 56 residents on an average day (55% of 102 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.