TOWN AND COUNTRY, MO · Medicare-certified · 321 beds
In good standing
For-profitChain member
★★★★★3 of 5 overall
DELMAR GARDENS WEST in Town and Country, MO has a 3-star overall rating, with 3 stars for health inspections, 4 stars for staffing, and 2 stars for quality measures. It reported 3.59 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with $0 in fines in the last 24 months and recent inspection citations related to CPR/basic life support, abuse protection, and food handling.
Last inspection: April 11, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5915.
Staffing detail
Registered nurses
0.42
Licensed practical nurses
0.75
Nurse aides
2.42
Weekend nursing
3.43
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 29%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
20.3%Improving
Residents with a fall causing major injury
5.5%Worsening
Residents with pressure ulcers (bedsores)
5.3%Steady
Residents with a urinary tract infection
2.3%Improving
Residents who lost too much weight
5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13.1%Improving
Residents whose ability to walk got worse
14.4%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
21.1%Improving
Short-stay residents newly given an antipsychotic
3.4%Worsening
Residents with a long-term catheter
0.7%Steady
Residents with new or worsening incontinence
10.9%Worsening
Residents with depressive symptoms
1.8%Worsening
Long-stay residents given the seasonal flu vaccine
93.5%Steady
Long-stay residents given the pneumonia vaccine
73.7%Worsening
Short-stay residents given the seasonal flu vaccine
74.8%Steady
Short-stay residents given the pneumonia vaccine
85.4%Improving
What the inspectors found
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited April 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited July 2023 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
The nursing home failed to keep medication mistakes below the allowed level. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 8 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 3 health deficiencies.
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Penalties & enforcement
On record with Medicare: 2 fines · $22,623 in total fines.
Federal fine
Apr 2, 2024
$14,433
Federal fine
Jul 21, 2023
$8,190
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of DELMAR GARDENS · 13 homes · 3 stars avg
Occupancy
183.2 residents on an average day (57% of 321 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.