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Nursing home report

Crystal Pines Rehabilitation & Health Care Center

Registered name: CRYSTAL PINES REHAB & HCC

CRYSTAL LAKE, IL · Medicare-certified · 110 beds

Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall

Crystal Pines Rehabilitation & Health Care Center has a 1-star overall rating, with 1-star staffing and 2-star health inspection and quality ratings. It also had $116,726 in fines in the last 24 months, a recent abuse citation, and reported staffing of 3.15 hours per resident per day versus the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.1501 hrs/resident/day

Quality measures

Last inspection: May 6, 2026Penalties, last 24 months: $116,726recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1501.

Staffing detail

Registered nurses
0.83
Licensed practical nurses
0.45
Nurse aides
1.87
Weekend nursing
2.98

Hours per resident per day.

Total staff turnover: 56%
Registered nurse turnover: 47%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20%15.3%Improving

Residents with a fall causing major injury

2.9%1.3%Improving

Residents with pressure ulcers (bedsores)

6.8%3.2%Improving

Residents with a urinary tract infection

6%0%Improving

Residents who lost too much weight

12.7%11.9%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

24.6%30.9%Worsening

Residents whose ability to walk got worse

27.8%

Long-stay residents on antianxiety or sleep medication

18.2%16.2%Improving

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0%1%Worsening

Residents with new or worsening incontinence

29.1%37.8%Worsening

Residents with depressive symptoms

6.1%97.1%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

98.6%96%Worsening

Short-stay residents given the seasonal flu vaccine

56.7%

Short-stay residents given the pneumonia vaccine

87.9%58.7%Worsening

What the inspectors found

The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: J

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited May 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to provide enough food and fluids to keep residents healthy. Cited July 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: G

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $83,990 was recorded.

  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. PENALTY

    A federal fine of $15,935 was recorded.

  5. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  7. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  8. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  9. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  10. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  11. PENALTY

    A federal fine of $16,801 was recorded.

  12. PENALTY

    A federal payment denial was recorded.

  13. PENALTY

    A federal fine of $14,050 was recorded.

Penalties & enforcement

On record with Medicare: 5 fines · $152,720 in total fines · 1 payment denial.

  • Federal fine

    May 6, 2026

    $83,990
  • Federal fine

    Apr 20, 2026

    $15,935
  • Federal fine

    Nov 14, 2024

    $16,801
  • Medicare/Medicaid payment denial

    Jun 5, 2024

    31 days
  • Federal fine

    Jun 5, 2024

    $14,050
  • Federal fine

    Jul 19, 2023

    $21,944

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of TUTERA SENIOR LIVING & HEALTH CARE · 26 homes · 2.1 stars avg
Occupancy
82.6 residents on an average day (75% of 110 beds)
Resident voice
Resident council
Medicare history
Certified for 52 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.