The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
CRYSTAL COVE CARE CENTER
NEWPORT BEACH, CA · Medicare-certified · 96 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Crystal Cove Care Center in Newport Beach has an overall 4 out of 5 stars, with strong quality measures but weaker staffing at 2 out of 5 stars and reported nurse staffing below the federal benchmark (3.89 vs. 4.1 hours per resident per day). Its health inspection rating is 3 out of 5 stars, with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8877 hrs/resident/day
Quality measures
Last inspection: March 3, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8877.
Staffing detail
- Registered nurses
- 0.58
- Licensed practical nurses
- 1.15
- Nurse aides
- 2.16
- Weekend nursing
- 3.57
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 42%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%11.9%Worsening
Residents with a fall causing major injury
2%0%Improving
Residents with pressure ulcers (bedsores)
0%0%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.3%0%Improving
Residents whose ability to walk got worse
0%3%Worsening
Long-stay residents on antianxiety or sleep medication
12.8%12.8%No change
Short-stay residents newly given an antipsychotic
1.8%2.2%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
4.2%2.1%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—98.4%—
Short-stay residents given the pneumonia vaccine
100%99.6%No change
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to keep essential equipment working safely. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: E
The home failed to monitor antibiotic use properly. Cited August 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: E
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 281 homes · 2.8 stars avg
- Occupancy
- 89.7 residents on an average day (93% of 96 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.