Nursing home report
Charlotte, NC · Medicare-certified · 120 beds
Crown Haven Health and Rehabilitation in Charlotte has a 1-star overall rating, with a 1-star health inspection rating and 2-star staffing; reported nurse staffing is 3.04 hours per resident per day, below the 4.1-hour federal benchmark, and it had $55,966 in fines in the last 24 months with a recent federal penalty.
Health inspections
Staffing
3.0368 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0368.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited July 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 627 — 42 CFR §483.15(c) — S/S: J
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The home failed to ensure residents could keep Medicare or Medicaid and failed to clearly tell them what care it does not provide. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 620 — 42 CFR §483.15(a) — S/S: J
The nursing home failed to ensure residents were free from significant medication errors. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited May 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 757 — 42 CFR §483.45(d) — S/S: J
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 6 health deficiencies.
Health inspection found 2 health deficiencies.
Health inspection found 2 health deficiencies.
A federal payment denial was recorded.
A federal fine of $55,966 was recorded.
On record with Medicare: 7 fines · $98,762 in total fines · 2 payment denials.
Medicare/Medicaid payment denial
Jul 2, 2024
Federal fine
Jul 2, 2024
Federal fine
Dec 13, 2023
Federal fine
Dec 13, 2023
Federal fine
Dec 13, 2023
Medicare/Medicaid payment denial
May 25, 2023
Federal fine
May 25, 2023
Federal fine
May 25, 2023
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
