Nursing home report
Registered name: Crown Haven Health and Rehabilitation
Charlotte, NC · Medicare-certified · 120 beds
Hunter Woods Nursing and Rehabilitation Center in Charlotte has a 2-star overall rating, with a 1-star health inspection rating and 2-star staffing rating despite a 5-star quality measures rating. It reports 3.09 nurse hours per resident per day versus the 4.1-hour federal benchmark, and has had $55,966 in fines in the last 24 months plus a recent federal penalty.
Health inspections
Staffing
3.0891 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0891.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited July 2025 — isolated incident, immediate jeopardy to residents.
F-Tag 627 — 42 CFR §483.15(c) — S/S: J
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The home failed to ensure residents could keep Medicare or Medicaid and failed to clearly tell them what care it does not provide. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 620 — 42 CFR §483.15(a) — S/S: J
The nursing home failed to ensure residents were free from significant medication errors. Cited December 2023 — isolated incident, immediate jeopardy to residents.
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2023 — isolated incident, actual harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 6 health deficiencies.
Health inspection found 2 health deficiencies.
Health inspection found 2 health deficiencies.
A federal payment denial was recorded.
A federal fine of $55,966 was recorded.
On record with Medicare: 4 fines · $71,235 in total fines · 1 payment denial.
Medicare/Medicaid payment denial
Jul 2, 2024
Federal fine
Jul 2, 2024
Federal fine
Dec 13, 2023
Federal fine
Dec 13, 2023
Federal fine
Dec 13, 2023
Now operated by Crown Haven Health and Rehabilitation, previously Hunter Woods Nursing and Rehabilitation Center.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
