The home failed to properly protect residents’ personal money that was kept by the facility. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 570 — 42 CFR §483.10 — S/S: F
Nursing home report
The Crossroads of Flowery Branch
Registered name: CROSSROADS OF FLOWERY BRANCH OF JOURNEY LLC, THE
FLOWERY BRANCH, GA · Medicare-certified · 100 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall
The Crossroads of Flowery Branch has a 1 out of 5 overall rating, with 1-star staffing and quality ratings and 2-star health inspections. It has the lowest overall rating flag, reported staffing below the 4.1-hour federal benchmark at 2.67 hours per resident per day, and no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.6692 hrs/resident/day
Quality measures
Last inspection: January 16, 2026Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6692.
Staffing detail
- Registered nurses
- 0.20
- Licensed practical nurses
- 0.70
- Nurse aides
- 1.77
- Weekend nursing
- 2.59
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 80%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20.8%11.1%Improving
Residents with a fall causing major injury
2.5%1.2%Improving
Residents with pressure ulcers (bedsores)
6.8%3.2%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.7%1.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
28.6%30.2%Worsening
Residents whose ability to walk got worse
27.3%44%Worsening
Long-stay residents on antianxiety or sleep medication
26.8%25%Improving
Short-stay residents newly given an antipsychotic
0%1.9%Worsening
Residents with a long-term catheter
1.4%0.8%Improving
Residents with new or worsening incontinence
14.6%22.4%Worsening
Residents with depressive symptoms
73.2%23.8%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—93.4%—
Long-stay residents given the pneumonia vaccine
98.8%85.4%Worsening
Short-stay residents given the seasonal flu vaccine
—17%—
Short-stay residents given the pneumonia vaccine
100%49.5%Worsening
What the inspectors found
The home failed to ensure nurse aides had the skills and training needed to care for residents safely, including dementia care and abuse prevention. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 947 — 42 CFR §483.95 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly dispose of garbage and other waste. Cited November 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 814 — 42 CFR §483.60 — S/S: F
The nursing home failed to keep essential equipment working safely. Cited November 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Nov 1, 2024
Now operated by The Crossroads of Flowery Branch of Journey LLC, previously Willowwood Pac LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of JOURNEY HEALTHCARE · 36 homes · 1.9 stars avg
- Occupancy
- 104.6 residents on an average day (105% of 100 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.