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Nursing home report

Crosslands

KENNETT SQUARE, PA · Medicare-certified · 60 beds

Needs attention
Non-profitChain member
5 of 5 overall

Crosslands (Kennett Square, PA) has a 5 of 5-star overall rating, with strong staffing at 5.45 hours per resident per day versus the 4.1 federal benchmark and solid health inspection and quality ratings at 4 of 5 stars. It has had $12,735 in fines in the last 24 months and a recent federal penalty tied to cited care plan, treatment, and pharmacy service issues.

Facility ratings

Health inspections

Staffing

5.4499 hrs/resident/day

Quality measures

Last inspection: February 20, 2026Penalties, last 24 months: $12,735recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.4499.

Staffing detail

Registered nurses
1.39
Licensed practical nurses
1.10
Nurse aides
2.96
Weekend nursing
4.88

Hours per resident per day.

Total staff turnover: 28%
Registered nurse turnover: 21%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

8.8%6.7%Improving

Residents with a fall causing major injury

0%4.3%Worsening

Residents with pressure ulcers (bedsores)

15.9%5.5%Improving

Residents with a urinary tract infection

4%0%Improving

Residents who lost too much weight

0%2.5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

21.7%17.9%Improving

Residents whose ability to walk got worse

13.3%11.4%Improving

Long-stay residents on antianxiety or sleep medication

27.7%24.4%Improving

Short-stay residents newly given an antipsychotic

0%

Residents with a long-term catheter

1.8%0%Improving

Residents with new or worsening incontinence

38.7%33.5%Improving

Residents with depressive symptoms

2.2%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

96.9%

Short-stay residents given the pneumonia vaccine

83.9%80%Worsening

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited January 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

The home failed to make sure it did not hire anyone with a record of abuse, neglect, exploitation, or theft. Cited February 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 606 — 42 CFR §483.12 — S/S: D

The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited February 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $12,735 was recorded.

  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $12,735 in total fines.

  • Federal fine

    Jan 9, 2025

    $12,735

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of KENDAL · 7 homes · 4.4 stars avg
Occupancy
46.1 residents on an average day (77% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 48 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.