Crosslands (Kennett Square, PA) has a 5 of 5-star overall rating, with strong staffing at 5.45 hours per resident per day versus the 4.1 federal benchmark and solid health inspection and quality ratings at 4 of 5 stars. It has had $12,735 in fines in the last 24 months and a recent federal penalty tied to cited care plan, treatment, and pharmacy service issues.
Last inspection: February 20, 2026Penalties, last 24 months: $12,735recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.4499.
Staffing detail
Registered nurses
1.39
Licensed practical nurses
1.10
Nurse aides
2.96
Weekend nursing
4.88
Hours per resident per day.
Total staff turnover: 28%
Registered nurse turnover: 21%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
8.8%6.7%Improving
Residents with a fall causing major injury
0%4.3%Worsening
Residents with pressure ulcers (bedsores)
15.9%5.5%Improving
Residents with a urinary tract infection
4%0%Improving
Residents who lost too much weight
0%2.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
21.7%17.9%Improving
Residents whose ability to walk got worse
13.3%11.4%Improving
Long-stay residents on antianxiety or sleep medication
27.7%24.4%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
1.8%0%Improving
Residents with new or worsening incontinence
38.7%33.5%Improving
Residents with depressive symptoms
2.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—96.9%—
Short-stay residents given the pneumonia vaccine
83.9%80%Worsening
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited January 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The home failed to make sure it did not hire anyone with a record of abuse, neglect, exploitation, or theft. Cited February 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 606 — 42 CFR §483.12 — S/S: D
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited February 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $12,735 was recorded.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,735 in total fines.
Federal fine
Jan 9, 2025
$12,735
Operator & ownership
Ownership
Non profit - Corporation
Chain
Part of KENDAL · 7 homes · 4.4 stars avg
Occupancy
46.1 residents on an average day (77% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.