CROSSINGS AT EAST LAKE OF JOURNEY LLC has a 2 out of 5 overall rating, with 2-star health inspection and staffing ratings and 3-star quality measures. Reported nurse staffing is 3.26 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months; recent inspection issues included care planning, respiratory care, and facility administration.
Last inspection: January 14, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2583.
Staffing detail
Registered nurses
0.57
Licensed practical nurses
0.97
Nurse aides
1.71
Weekend nursing
3.11
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 43%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
20.6%Improving
Residents with a fall causing major injury
2.1%Steady
Residents with pressure ulcers (bedsores)
5.6%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
3.7%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
9.9%Steady
Residents whose ability to walk got worse
9.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
7.3%Worsening
Short-stay residents newly given an antipsychotic
1.6%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
19.5%Worsening
Residents with depressive symptoms
93.9%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited October 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: J
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited October 2023 — isolated incident, immediate jeopardy to residents.
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F-Tag 695 — 42 CFR §483.25(i) — S/S: J
The home failed to run its operations effectively and efficiently using its available resources. Cited October 2023 — isolated incident, immediate jeopardy to residents.
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F-Tag 835 — 42 CFR §483.70 — S/S: J
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — widespread issue, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 3 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Penalties & enforcement
On record with Medicare: 3 fines · $53,565 in total fines.
Federal fine
Feb 20, 2024
$3,798
Federal fine
Jan 30, 2024
$9,116
Federal fine
Oct 4, 2023
$40,651
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of JOURNEY HEALTHCARE · 34 homes · 2 stars avg
Occupancy
91.6 residents on an average day (89% of 103 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.