Nursing home report
MILFORD, NH · Medicare-certified · 82 beds
CRESTWOOD CENTER (Milford, NH) has an overall 4-star rating, with strong quality measures (5 stars) but only average health inspection and staffing ratings (3 stars each). It has reported nurse staffing below the federal benchmark (3.34 vs. 4.1 hours per resident per day), recent fines totaling $15,646, and a recent federal penalty tied to staffing, infection control, and food/nutrition staffing issues.
Health inspections
Staffing
3.3441 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3441.
Hours per resident per day.
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 880 — 42 CFR §483.80(a) — S/S: J
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited January 2024 — limited pattern, potential for harm.
F-Tag 801 — 42 CFR §483.60 — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited January 2024 — limited pattern, potential for harm.
F-Tag 725 — 42 CFR §483.35 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2025 — isolated incident, potential for harm.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to support and respect residents’ choices and self-determination. Cited January 2024 — isolated incident, potential for harm.
F-Tag 561 — 42 CFR §483.10 — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 3 health deficiencies.
A federal fine of $15,646 was recorded.
Health inspection found 1 health deficiency.
Health inspection found 9 health deficiencies.
On record with Medicare: 1 fine · $15,646 in total fines.
Federal fine
Jun 26, 2024
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
