Crest View Nursing & Rehabilitation Center in New Lisbon, WI has a 5-star overall rating, with 5 stars for health inspections and staffing but only 2 stars for quality measures. It reported no fines in the last 24 months, and nurse staffing was 3.84 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: March 31, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8394.
Staffing detail
Registered nurses
1.12
Licensed practical nurses
0.16
Nurse aides
2.56
Weekend nursing
3.42
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 20%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
14.7%20.6%Worsening
Residents with a fall causing major injury
4.3%8.5%Worsening
Residents with pressure ulcers (bedsores)
2.7%2%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.2%2.3%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
30%45%Worsening
Residents whose ability to walk got worse
33.5%15.4%Improving
Long-stay residents on antianxiety or sleep medication
15.6%20.9%Worsening
Residents with a long-term catheter
2.2%1.9%No change
Residents with new or worsening incontinence
11.5%28.1%Worsening
Residents with depressive symptoms
4.5%4.5%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
—96.3%—
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to make sure a resident could get needed vision and hearing services. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 685 — 42 CFR §483.25 — S/S: D
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: D
The nursing home failed to ensure residents had routine and emergency dental care available when needed. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 790 — 42 CFR §483.55 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
49.3 residents on an average day (99% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.