Crest View Nursing Home in New Lisbon, WI has a 5 out of 5 overall star rating, with 5-star health inspection and staffing ratings but a lower 2-star quality measures rating. It reported 3.68 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, had $0 in fines over the last 24 months, and recent inspection citations included care planning, vision/hearing access, and psychotropic medication practices.
Last inspection: January 16, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6841.
Staffing detail
Registered nurses
1.15
Licensed practical nurses
0.06
Nurse aides
2.48
Weekend nursing
3.33
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 27%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.1%Worsening
Residents with a fall causing major injury
4.2%Worsening
Residents with pressure ulcers (bedsores)
1.4%Improving
Residents with a urinary tract infection
1.6%Improving
Residents who lost too much weight
6.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
30.5%Improving
Residents whose ability to walk got worse
30.5%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
19.8%Worsening
Short-stay residents newly given an antipsychotic
10%Steady
Residents with a long-term catheter
3.1%Improving
Residents with new or worsening incontinence
10.9%Improving
Residents with depressive symptoms
7.1%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
94.9%Steady
What the inspectors found
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The nursing home failed to make sure a resident could get needed vision and hearing services. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 685 — 42 CFR §483.25 — S/S: D
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: D
The nursing home failed to ensure residents had routine and emergency dental care available when needed. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 790 — 42 CFR §483.55 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
48.5 residents on an average day (97% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.