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Nursing home report

CREST VIEW NURSING HOME

NEW LISBON, WI · Medicare-certified · 50 beds

In good standing
Non-profit
5 of 5 overall

Crest View Nursing Home in New Lisbon, WI has a 5 out of 5 overall star rating, with 5-star health inspection and staffing ratings but a lower 2-star quality measures rating. It reported 3.68 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, had $0 in fines over the last 24 months, and recent inspection citations included care planning, vision/hearing access, and psychotropic medication practices.

Facility ratings

Health inspections

Staffing

3.6841 hrs/resident/day

Quality measures

Last inspection: January 16, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6841.

Staffing detail

Registered nurses
1.15
Licensed practical nurses
0.06
Nurse aides
2.48
Weekend nursing
3.33

Hours per resident per day.

Total staff turnover: 39%
Registered nurse turnover: 27%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

17.1%Worsening

Residents with a fall causing major injury

4.2%Worsening

Residents with pressure ulcers (bedsores)

1.4%Improving

Residents with a urinary tract infection

1.6%Improving

Residents who lost too much weight

6.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

30.5%Improving

Residents whose ability to walk got worse

30.5%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

19.8%Worsening

Short-stay residents newly given an antipsychotic

10%Steady

Residents with a long-term catheter

3.1%Improving

Residents with new or worsening incontinence

10.9%Improving

Residents with depressive symptoms

7.1%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the pneumonia vaccine

94.9%Steady

What the inspectors found

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

The nursing home failed to make sure a resident could get needed vision and hearing services. Cited January 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 685 — 42 CFR §483.25 — S/S: D

The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited January 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 758 — 42 CFR §483.45(e) — S/S: D

The nursing home failed to ensure residents had routine and emergency dental care available when needed. Cited January 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 790 — 42 CFR §483.55 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
48.5 residents on an average day (97% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 30 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.