The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Crest Manor Living and Rehabilitation Center
Fairport, NY · Medicare-certified · 80 beds
Needs attention
For-profit
Data as of July 1, 2026
1 of 5 overall
Crest Manor Living and Rehabilitation Center has a 1-out-of-5 overall rating, with 1-star health inspection and staffing ratings, though its quality measures rating is 4 stars. It also has a recent federal penalty, $41,360 in fines over the last 24 months, and reported nurse staffing of 3.44 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.4363 hrs/resident/day
Quality measures
Last inspection: May 15, 2026Penalties, last 24 months: $41,360recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4363.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 1.10
- Nurse aides
- 2.03
- Weekend nursing
- 3.16
Hours per resident per day.
Total staff turnover: 77%
Registered nurse turnover: 81%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
11.1%12.7%Worsening
Residents with a fall causing major injury
0%3.3%Worsening
Residents with pressure ulcers (bedsores)
10.5%14.1%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
19.6%10.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.1%1.8%No change
Residents whose ability to walk got worse
—3.2%—
Long-stay residents on antianxiety or sleep medication
7.8%8.5%Worsening
Short-stay residents newly given an antipsychotic
0%1.4%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
2.1%5.4%Worsening
Residents with depressive symptoms
62.5%52.7%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—86.6%—
Long-stay residents given the pneumonia vaccine
65.4%83.3%Improving
Short-stay residents given the seasonal flu vaccine
—34.2%—
Short-stay residents given the pneumonia vaccine
37.8%37%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 726 — 42 CFR §483.35 — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited October 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $41,360 was recorded.
- INSPECTION
Health inspection found 17 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $41,360 in total fines.
- $41,360
Federal fine
Oct 15, 2024
Operator & ownership
Recent ownership change · Jun 23, 2023
Now operated by Crest Opco LLC, previously Crest Manor Living and Rehabilitation Center INC.
- Ownership
- For profit - Limited Liability company
- Occupancy
- 71.7 residents on an average day (90% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.