GoodStanding

Nursing home report

Caretel Inns St Joseph

Registered name: Coventry House Inn

St Joseph, MI · Medicare-certified · 32 beds

In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall

Caretel Inns St Joseph has an overall 4 out of 5 stars, with strong staffing (5 stars; 4.37 hours per resident per day vs. the 4.1 federal benchmark) and quality measures (4 stars). Its health inspection rating is lower at 3 stars, but there were no fines in the last 24 months and no special-focus status was reported.

Facility ratings

Health inspections

Staffing

4.3694 hrs/resident/day

Quality measures

Last inspection: January 8, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3694.

Staffing detail

Registered nurses
1.87
Licensed practical nurses
0.20
Nurse aides
2.30
Weekend nursing
3.87

Hours per resident per day.

Total staff turnover: 34%
Registered nurse turnover: 18%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

25%

Residents with a fall causing major injury

13.9%

Residents with pressure ulcers (bedsores)

2.2%

Residents with a urinary tract infection

0%

Residents who lost too much weight

12.1%

Residents who were physically restrained

0%

Residents needing more help with daily activities

3.3%

Long-stay residents on antianxiety or sleep medication

17.6%

Short-stay residents newly given an antipsychotic

0.9%2.7%Worsening

Residents with a long-term catheter

0%

Residents with new or worsening incontinence

6.6%

Residents with depressive symptoms

6.1%

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the pneumonia vaccine

100%

Short-stay residents given the seasonal flu vaccine

89.8%

Short-stay residents given the pneumonia vaccine

98.7%100%Improving

What the inspectors found

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited January 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to make sure its activities program was led by a qualified professional. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 680 — 42 CFR §483.24 — S/S: F

The home failed to run its operations effectively and efficiently using its available resources. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: F

The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 804 — 42 CFR §483.60 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 13 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of SYMPHONY CARE NETWORK · 7 homes · 1.7 stars avg
Occupancy
28.7 residents on an average day (90% of 32 beds)
Resident voice
Resident council
Medicare history
Certified for 23 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.