The home failed to respond appropriately to all reported abuse or neglect concerns. Cited July 2023 — widespread issue, immediate jeopardy to residents.
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F-Tag 610 — 42 CFR §483.12 — S/S: L
Nursing home report
COVENANT LIVING - WINDSOR PARK
CAROL STREAM, IL · Medicare-certified · 80 beds
In good standing
Non-profitChain member
5 of 5 overall
5/5 overall stars. Covenant Living - Windsor Park has strong staffing and quality ratings (both 5/5) and no fines in the last 24 months, but its health inspection rating is lower at 3/5; reported nurse staffing is 4.00 hours per resident per day versus the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.0003 hrs/resident/day
Quality measures
Last inspection: June 3, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0003.
Staffing detail
- Registered nurses
- 1.23
- Licensed practical nurses
- 0.58
- Nurse aides
- 2.20
- Weekend nursing
- 3.72
Hours per resident per day.
Total staff turnover: 22%
Registered nurse turnover: 24%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.3%Steady
Residents with a fall causing major injury
9.8%Improving
Residents with pressure ulcers (bedsores)
5.6%Worsening
Residents with a urinary tract infection
3.5%Worsening
Residents who lost too much weight
0%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.7%Steady
Residents whose ability to walk got worse
17%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
12.7%Steady
Short-stay residents newly given an antipsychotic
0.7%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
4.6%Steady
Residents with depressive symptoms
4%Steady
Long-stay residents given the seasonal flu vaccine
85.7%Steady
Long-stay residents given the pneumonia vaccine
91.3%Improving
Short-stay residents given the seasonal flu vaccine
80%Steady
Short-stay residents given the pneumonia vaccine
96.5%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to properly label and securely store medications and biologicals. Cited February 2025 — widespread issue, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: F
The home failed to run its operations effectively and efficiently using its available resources. Cited July 2023 — widespread issue, potential for harm.
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F-Tag 835 — 42 CFR §483.70 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $50,525 in total fines.
- $50,525
Federal fine
Jul 17, 2023
Operator & ownership
- Ownership
- Non profit - Church related
- Chain
- Part of COVENANT LIVING · 15 homes · 4.3 stars avg
- Occupancy
- 65.3 residents on an average day (82% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.