The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Coronado Care Center
Portales, NM · Medicare-certified · 80 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Coronado Care Center (Portales, NM) has an overall rating of 4 out of 5 stars, with strong health inspection results (4 stars) and no fines in the last 24 months. Staffing is 3 stars, and reported nurse staffing is 3.50 hours per resident per day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.4978 hrs/resident/day
Quality measures
Last inspection: June 13, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4978.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 0.52
- Nurse aides
- 2.53
- Weekend nursing
- 2.98
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 62%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.7%31.8%Worsening
Residents with a fall causing major injury
12.3%3.3%Improving
Residents with pressure ulcers (bedsores)
7.1%2.8%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.6%2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.4%2%Improving
Residents whose ability to walk got worse
11.1%0%Improving
Long-stay residents on antianxiety or sleep medication
21.4%30.8%Worsening
Short-stay residents newly given an antipsychotic
0%7.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
33%24.5%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%98.4%Worsening
Short-stay residents given the seasonal flu vaccine
—96.9%—
Short-stay residents given the pneumonia vaccine
98.6%88.6%Worsening
What the inspectors found
The nursing home failed to ensure nurse aides were properly trained and competent to provide safe care. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 728 — 42 CFR §483.35(e) — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: F
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Mar 1, 2023
Now operated by Coronado Care Center, previously Heartland Continuing Care Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of OPCO SKILLED MANAGEMENT · 68 homes · 2.2 stars avg
- Occupancy
- 72.7 residents on an average day (91% of 80 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.