The nursing home failed to protect residents from abuse and neglect by others. Cited February 2023 — isolated incident, immediate jeopardy to residents.
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F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
COMPLETE CARE AT WESTFIELD, LLC
WESTFIELD, NJ · Medicare-certified · 227 beds
In good standing
For-profitChain member
4 of 5 overall
Overall rating: 4 of 5 stars. This home has a 2-star staffing rating and reported nurse staffing of 3.50 hours per resident per day, below the federal benchmark of 4.1; it has no fines in the last 24 months, a 3-star health inspection rating, and a 5-star quality measures rating.
Facility ratings
Health inspections
Staffing
3.505 hrs/resident/day
Quality measures
Last inspection: March 10, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.505.
Staffing detail
- Registered nurses
- 0.41
- Licensed practical nurses
- 0.95
- Nurse aides
- 2.14
- Weekend nursing
- 3.25
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.3%23%Worsening
Residents with a fall causing major injury
1.7%0.6%Improving
Residents with pressure ulcers (bedsores)
5.1%2.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0.6%3.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2.9%1.4%Improving
Residents whose ability to walk got worse
1.4%2.3%Worsening
Long-stay residents on antianxiety or sleep medication
16.2%16.3%No change
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
3.1%1.8%Improving
Residents with depressive symptoms
3.1%12%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%99.4%Worsening
Short-stay residents given the seasonal flu vaccine
—98.6%—
Short-stay residents given the pneumonia vaccine
100%95.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited May 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2023 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2023 — limited pattern, potential for harm.
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F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 193.7 residents on an average day (85% of 227 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 55 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.