The nursing home failed to protect residents from abuse and neglect by others. Cited December 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Complete Care at the Boulevard
CHICAGO, IL · Medicare-certified · 156 beds
Needs attention
For-profitChain member
1 of 5 overall
Complete Care at the Boulevard in Chicago has a 1-star overall rating, with 1-star health inspection and staffing ratings, even though its quality measures are 4 stars. It reports 3.29 nurse hours per resident per day versus the 4.1 federal benchmark, $125,003 in fines in the last 24 months, and a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.2934 hrs/resident/day
Quality measures
Last inspection: March 29, 2026Penalties, last 24 months: $125,003recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2934.
Staffing detail
- Registered nurses
- 0.36
- Licensed practical nurses
- 1.02
- Nurse aides
- 1.91
- Weekend nursing
- 2.73
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 55%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.9%Improving
Residents with a fall causing major injury
0.9%Steady
Residents with pressure ulcers (bedsores)
4.1%Worsening
Residents with a urinary tract infection
0.2%Steady
Residents who lost too much weight
9%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
17.8%Improving
Residents whose ability to walk got worse
18.3%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
7.6%Improving
Short-stay residents newly given an antipsychotic
1.5%Steady
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
21%Improving
Residents with depressive symptoms
86.8%Improving
Long-stay residents given the seasonal flu vaccine
94.6%Steady
Long-stay residents given the pneumonia vaccine
95.8%Steady
Short-stay residents given the seasonal flu vaccine
80.8%Steady
Short-stay residents given the pneumonia vaccine
78.2%Worsening
What the inspectors found
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited December 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $21,271 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $103,732 was recorded.
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 5 fines · $348,414 in total fines · 5 payment denials.
- $21,271
Federal fine
Feb 7, 2025
- 6 days
Medicare/Medicaid payment denial
Dec 9, 2024
- $103,732
Federal fine
Dec 9, 2024
- 4 days
Medicare/Medicaid payment denial
Oct 7, 2024
- 27 days
Medicare/Medicaid payment denial
Feb 29, 2024
- $87,850
Federal fine
Feb 29, 2024
- 45 days
Medicare/Medicaid payment denial
Nov 28, 2023
- $57,042
Federal fine
Nov 28, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.2 stars avg
- Occupancy
- 114.3 residents on an average day (73% of 156 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.