The nursing home failed to protect residents from abuse and neglect by others. Cited December 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Complete Care at the Boulevard
CHICAGO, IL · Medicare-certified · 156 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
1 of 5 overall
Complete Care at the Boulevard (Chicago, IL) has a 1-out-of-5 overall rating, with 1-star health inspection and staffing ratings and a 4-star quality measures rating. Reported nurse staffing is 2.97 hours per resident per day, below the 4.1 federal benchmark, and the facility has had $155,170 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
2.9731 hrs/resident/day
Quality measures
Last inspection: May 16, 2026Penalties, last 24 months: $155,170recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9731.
Staffing detail
- Registered nurses
- 0.39
- Licensed practical nurses
- 0.88
- Nurse aides
- 1.70
- Weekend nursing
- 2.60
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.7%15.5%Improving
Residents with a fall causing major injury
1%0.9%No change
Residents with pressure ulcers (bedsores)
4.1%1.1%Improving
Residents with a urinary tract infection
1%0%Improving
Residents who lost too much weight
7.9%4.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
19.8%12.9%Improving
Residents whose ability to walk got worse
10.9%7.2%Improving
Long-stay residents on antianxiety or sleep medication
8.8%3.8%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.8%0.7%No change
Residents with new or worsening incontinence
19.1%18.4%Improving
Residents with depressive symptoms
85.4%86.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—94.6%—
Long-stay residents given the pneumonia vaccine
96.2%97.2%Improving
Short-stay residents given the seasonal flu vaccine
—80.8%—
Short-stay residents given the pneumonia vaccine
76.5%81.7%Improving
What the inspectors found
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited December 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
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- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
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- PENALTY
A federal fine of $30,167 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $21,271 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $103,732 was recorded.
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 6 fines · $378,581 in total fines · 5 payment denials.
- $30,167
Federal fine
Sep 25, 2025
- $21,271
Federal fine
Feb 7, 2025
- 6 days
Medicare/Medicaid payment denial
Dec 9, 2024
- $103,732
Federal fine
Dec 9, 2024
- 4 days
Medicare/Medicaid payment denial
Oct 7, 2024
- 27 days
Medicare/Medicaid payment denial
Feb 29, 2024
- $87,850
Federal fine
Feb 29, 2024
- 45 days
Medicare/Medicaid payment denial
Nov 28, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 123.7 residents on an average day (79% of 156 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.