GoodStanding

Nursing home report

COMPLETE CARE AT SPRINGBROOK

SILVER SPRING, MD · Medicare-certified · 93 beds

In good standing
For-profitChain member
5 of 5 overall

Complete Care at Springbrook has a 5-star overall rating, with strong health inspection and quality scores, but staffing is a notable weak point at 2 stars and 3.35 reported nurse hours per resident per day versus the 4.1 federal benchmark. There were no fines in the last 24 months, though recent inspection citations included accident hazards, professional standards of care, and a missing working call system in bathroom/bathing areas.

Facility ratings

Health inspections

Staffing

3.3472 hrs/resident/day

Quality measures

Last inspection: December 19, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3472.

Staffing detail

Registered nurses
0.58
Licensed practical nurses
0.93
Nurse aides
1.83
Weekend nursing
3.00

Hours per resident per day.

Total staff turnover: 35%
Registered nurse turnover: 39%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

4.7%10%Worsening

Residents with a fall causing major injury

1.5%1.6%No change

Residents with pressure ulcers (bedsores)

2.6%1.2%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

1.6%3.3%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

15.5%11.3%Improving

Residents whose ability to walk got worse

12.4%

Long-stay residents on antianxiety or sleep medication

6.5%6.3%No change

Short-stay residents newly given an antipsychotic

1.3%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

28.1%26%Improving

Residents with depressive symptoms

72.2%82.5%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%98.4%Worsening

Short-stay residents given the seasonal flu vaccine

100%

Short-stay residents given the pneumonia vaccine

98.5%100%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2019 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide services that met professional standards of quality. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E

The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 919 — 42 CFR §483.90 — S/S: E

The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 921 — 42 CFR §483.90 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
83.5 residents on an average day (90% of 93 beds)
Resident voice
Resident council
Medicare history
Certified for 49 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.