Complete Care at Severna Park LLC has a 2-star overall rating, with a 2-star health inspection rating, 1-star staffing, and 5-star quality measures. There were no fines in the last 24 months, but recent inspection citations included assessment, equipment safety, and resident accommodation issues.
Last inspection: October 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Staffing detail
Total staff turnover: 58%
Registered nurse turnover: 48%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
27.8%24.6%Improving
Residents with a fall causing major injury
3.7%1%Improving
Residents with pressure ulcers (bedsores)
4%1.9%Improving
Residents with a urinary tract infection
1.9%1%Improving
Residents who lost too much weight
10.8%5.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.8%4.8%Improving
Residents whose ability to walk got worse
21.4%14%Improving
Long-stay residents on antianxiety or sleep medication
26.9%21.1%Improving
Short-stay residents newly given an antipsychotic
1.1%0%Improving
Residents with a long-term catheter
0.9%0.7%No change
Residents with new or worsening incontinence
25.1%29.2%Worsening
Residents with depressive symptoms
51%36.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—86%—
Short-stay residents given the pneumonia vaccine
79.7%91.1%Improving
What the inspectors found
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited July 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: F
The nursing home failed to keep essential equipment working safely. Cited July 2021 — widespread issue, potential for harm.
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F-Tag 908 — 42 CFR §483.90 — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited October 2025 — limited pattern, potential for harm.
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F-Tag 558 — 42 CFR §483.10 — S/S: E
The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited October 2025 — limited pattern, potential for harm.
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F-Tag 919 — 42 CFR §483.90 — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited May 2025 — limited pattern, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
INSPECTION
Health inspection found 6 health deficiencies.
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INSPECTION
Health inspection found 11 health deficiencies.
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INSPECTION
Health inspection found 8 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
121.9 residents on an average day (88% of 138 beds)
Resident voice
Resident council
Medicare history
Certified for 43 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.