The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Complete Care at Ridgewood LLC
RACINE, WI · Medicare-certified · 200 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
3 out of 5 stars overall. Complete Care at Ridgewood LLC has a 3-star health inspection rating, a 2-star staffing rating, and a 4-star quality measures rating; reported nurse staffing is 3.71 hours per resident per day, below the federal benchmark of 4.1, with $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.7073 hrs/resident/day
Quality measures
Last inspection: April 7, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7073.
Staffing detail
- Registered nurses
- 0.78
- Licensed practical nurses
- 0.74
- Nurse aides
- 2.18
- Weekend nursing
- 3.34
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 61%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
13.6%18.8%Worsening
Residents with a fall causing major injury
5.5%4.1%Improving
Residents with pressure ulcers (bedsores)
7.1%7.4%No change
Residents with a urinary tract infection
4.2%2.7%Improving
Residents who lost too much weight
8.8%4.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.6%5%Worsening
Residents whose ability to walk got worse
—5.2%—
Long-stay residents on antianxiety or sleep medication
10.1%9.7%No change
Short-stay residents newly given an antipsychotic
0%2.5%Worsening
Residents with a long-term catheter
3.6%1.5%Improving
Residents with new or worsening incontinence
16%30%Worsening
Residents with depressive symptoms
27.5%65.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
100%95.9%Worsening
Short-stay residents given the seasonal flu vaccine
—95.8%—
Short-stay residents given the pneumonia vaccine
94.5%94.4%No change
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited January 2023 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Sep 1, 2017
Now operated by Complete Care at Ridgewood LLC, previously Racine County Finance Department.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of COMPLETE CARE · 85 homes · 3.1 stars avg
- Occupancy
- 103.9 residents on an average day (52% of 200 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.