GoodStanding

Nursing home report

COMPLETE CARE AT REGENT LLC

HACKENSACK, NJ · Medicare-certified · 180 beds

In good standing
For-profitChain member
2 of 5 overall

COMPLETE CARE AT REGENT LLC in Hackensack, NJ has an overall rating of 2 out of 5 stars. Its inspection rating is also 2 stars, staffing is 3 stars with reported nurse staffing below the federal benchmark (3.33 vs. 4.1 hours per resident per day), and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.334 hrs/resident/day

Quality measures

Last inspection: February 3, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.334.

Staffing detail

Registered nurses
0.54
Licensed practical nurses
0.72
Nurse aides
2.08
Weekend nursing
3.02

Hours per resident per day.

Total staff turnover: 24%
Registered nurse turnover: 21%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

8.2%Worsening

Residents with a fall causing major injury

1.1%Improving

Residents with pressure ulcers (bedsores)

5%Improving

Residents with a urinary tract infection

1.6%Improving

Residents who lost too much weight

3.4%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

13.2%Improving

Residents whose ability to walk got worse

10.9%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

13.3%Improving

Short-stay residents newly given an antipsychotic

1.9%Worsening

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

29%Worsening

Residents with depressive symptoms

5.8%Worsening

Long-stay residents given the seasonal flu vaccine

97.2%Steady

Long-stay residents given the pneumonia vaccine

96.9%Improving

Short-stay residents given the seasonal flu vaccine

70.2%Steady

Short-stay residents given the pneumonia vaccine

62.2%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited February 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 919 — 42 CFR §483.90 — S/S: F

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: E

The home failed to tell residents or their representatives in writing how long their bed would be held after a hospital transfer or therapeutic leave. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 625 — 42 CFR §483.15 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 17 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Individual
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
167.9 residents on an average day (93% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.