COMPLETE CARE AT REGENT LLC in Hackensack, NJ has an overall rating of 2 out of 5 stars. Its inspection rating is also 2 stars, staffing is 3 stars with reported nurse staffing below the federal benchmark (3.33 vs. 4.1 hours per resident per day), and there were no fines in the last 24 months.
Last inspection: February 3, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.334.
Staffing detail
Registered nurses
0.54
Licensed practical nurses
0.72
Nurse aides
2.08
Weekend nursing
3.02
Hours per resident per day.
Total staff turnover: 24%
Registered nurse turnover: 21%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.2%Worsening
Residents with a fall causing major injury
1.1%Improving
Residents with pressure ulcers (bedsores)
5%Improving
Residents with a urinary tract infection
1.6%Improving
Residents who lost too much weight
3.4%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
13.2%Improving
Residents whose ability to walk got worse
10.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
13.3%Improving
Short-stay residents newly given an antipsychotic
1.9%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
29%Worsening
Residents with depressive symptoms
5.8%Worsening
Long-stay residents given the seasonal flu vaccine
97.2%Steady
Long-stay residents given the pneumonia vaccine
96.9%Improving
Short-stay residents given the seasonal flu vaccine
70.2%Steady
Short-stay residents given the pneumonia vaccine
62.2%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited February 2025 — widespread issue, potential for harm.
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F-Tag 919 — 42 CFR §483.90 — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — limited pattern, potential for harm.
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F-Tag 584 — 42 CFR §483.10 — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited February 2025 — limited pattern, potential for harm.
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F-Tag 607 — 42 CFR §483.12 — S/S: E
The home failed to tell residents or their representatives in writing how long their bed would be held after a hospital transfer or therapeutic leave. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 625 — 42 CFR §483.15 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 17 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 5 health deficiencies.
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Operator & ownership
Ownership
For profit - Individual
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
167.9 residents on an average day (93% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.