Complete Care at Phillipsburg, LLC is rated 4 out of 5 stars overall, with 4-star health inspection and quality ratings but a 2-star staffing rating. Reported nurse staffing is 3.38 hours per resident per day, below the 4.1-hour federal benchmark, and there were $0 fines in the last 24 months.
Last inspection: February 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.383.
Staffing detail
Registered nurses
0.45
Licensed practical nurses
0.72
Nurse aides
2.22
Weekend nursing
2.87
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 88%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
20.8%25%Worsening
Residents with a fall causing major injury
2.3%4.1%Worsening
Residents with pressure ulcers (bedsores)
8.2%2.2%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.4%4.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.4%11.1%Worsening
Residents whose ability to walk got worse
10.5%23.3%Worsening
Long-stay residents on antianxiety or sleep medication
23.3%16.3%Improving
Short-stay residents newly given an antipsychotic
3%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
31.4%38.5%Worsening
Residents with depressive symptoms
12.2%20%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—95.9%—
Long-stay residents given the pneumonia vaccine
88.4%63.3%Worsening
Short-stay residents given the seasonal flu vaccine
—75.5%—
Short-stay residents given the pneumonia vaccine
60.4%40.5%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited February 2025 — isolated incident, potential for harm.
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F-Tag 645 — 42 CFR §483.20 — S/S: D
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited February 2025 — isolated incident, potential for harm.
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F-Tag 695 — 42 CFR §483.25(i) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited January 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
57.5 residents on an average day (96% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.