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Nursing home report

COMPLETE CARE AT MERIDEN

MERIDEN, CT · Medicare-certified · 115 beds

Needs attention
For-profitChain member
4 of 5 overall

COMPLETE CARE AT MERIDEN has an overall 4-star rating. Its staffing rating is low at 2 stars, with reported nurse staffing of 3.46 hours per resident per day below the 4.1 federal benchmark; health inspections are 3 stars, quality measures are 5 stars, and it has had $8,827 in fines plus a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.4574 hrs/resident/day

Quality measures

Last inspection: April 8, 2025Penalties, last 24 months: $8,827recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4574.

Staffing detail

Registered nurses
0.66
Licensed practical nurses
0.73
Nurse aides
2.06
Weekend nursing
3.10

Hours per resident per day.

Total staff turnover: 34%
Registered nurse turnover: 45%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

23.2%Worsening

Residents with a fall causing major injury

0.9%Steady

Residents with pressure ulcers (bedsores)

1.5%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

4.3%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

18.5%Worsening

Residents whose ability to walk got worse

16.2%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

12.3%Worsening

Short-stay residents newly given an antipsychotic

1.3%Worsening

Residents with a long-term catheter

0.3%Steady

Residents with new or worsening incontinence

23%Worsening

Residents with depressive symptoms

83.8%Improving

Long-stay residents given the seasonal flu vaccine

94.5%Steady

Long-stay residents given the pneumonia vaccine

89.8%Worsening

Short-stay residents given the seasonal flu vaccine

50%Steady

Short-stay residents given the pneumonia vaccine

41.7%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited April 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 700 — 42 CFR §483.25(n) — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited November 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. PENALTY

    A federal fine of $8,827 was recorded.

  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 15 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $8,827 in total fines.

  • Federal fine

    Oct 4, 2024

    $8,827

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of COMPLETE CARE · 85 homes · 3.2 stars avg
Occupancy
101.8 residents on an average day (89% of 115 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.